Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)

Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station) Reviews

Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)

No. 84 Jubao Road, Liantang, Shenzhen, ChinaView Hotel Details
Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)
Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station)
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Ruilian Hotel (Shenzhen Xianhu Botanical Garden Liantang Subway Station) Guest Reviews

4.5/5
Good
488 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All Reviews(488)
Positive reviews(469)
Reviews with photos/video(73)
Friendly front desk staff(77)
Easy to get around(30)
Quiet & comfortable(25)
Many amenities(17)
Close to metro(17)
Delicious breakfast(8)
Stayed multiple times(6)
Good Internet(5)
Negative reviews(19)
Guest User
Standard Queen Room
Stayed in Feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on Mar 5, 2024
Fantastic helpful receptionist unfortunately don't know her name. Near residential area, convenient X food, shops, metro station 5min walk. Best modern washing & drying machine provided for free. Very clean. Can be a bit noisy with night market below & construction noise during daylight
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a bustling area, with first-class convenience for transportation, shopping and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. We look forward to letting you enjoy a more perfect stay experience next time!
Guest User
Standard 2-bed Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Hotel Staff attentive service especially staff no. 616 and 618
Response from Property: Dear guests: Thank you very much for your support and recognition in all aspects of the hotel. Everything we do is just to bring a different accommodation experience to every guest. Seeing your satisfaction and affirmation, we are really very touched. We will continue to work hard and be ready for your return at any time.
Guest User
Standard Queen Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Good good very good
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
18 review
4.5/5
Great
Posted on Feb 9, 2024
acceptable with that price
Anonymous User
Deluxe Business Suite
Stayed in Jun 2024
Family
4 review
1.0/5
Posted on Jun 10, 2024
I waited for ten minutes before someone checked me in and the guest next to me cut in line. The sanitation is terrible. For this price, you can stay in a better place.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard 2-bed Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on May 29, 2024
The movable thin shower head in the bathroom did not produce water, and only the fixed large-cake shower head could be used, which was very inconvenient for women. As for going shopping, it is very convenient, cheap and good quality! To my surprise, you can take a bus to the Fairy Lake Value Park, and it is respectful to the elderly. There is no charge, just show your senior citizen card!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Regarding the equipment and facilities you reported, after inspection and verification, the shower equipment in the room has a switch, and you can choose between shower head and shower head. If it is inconvenient to use, please inform our room attendant. Looking forward to your next visit.
Guest User
Couples' Queen Room
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on May 28, 2024
Before placing the order, I knew that smoking was allowed in the room, so I brought a deodorizing spray. As the reviews said, there was an ashtray in the room that smelled of smoke. It didn't matter if I sprayed it and it was gone. The service staff in the hotel are all courteous. The only thing is the design of the room. It looks special in the on-site environment. I imagine that if the mirror part is placed in the wardrobe, the bathing area will be moved to the original wardrobe. The location, the wash basin is placed in the bathroom, and the bathroom and shower spaces can be the same. It looks like a classic hotel room design layout. Or maybe the original design was to make the interior look larger. Overall, the hotel is pretty good in terms of price and quality.
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Anonymous User
Deluxe Double Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is quiet, clean and tidy. It is a 10-minute walk to the subway station and there are many snacks nearby. The service attitude is good, especially the lady at the front desk No. 618, who is very proactive and enterprising.
Original TextTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us, and welcome to visit again!
Stephenkpc
Standard Queen Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is clean and the location is very convenient. There are many shops nearby, including China Resources Vanguard Supermarket and McDonald's. No. 618 at the reception desk was very attentive and helpful, answering our questions. Good 👍! There are many delicious food nearby, the price is affordable and the taste is excellent.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Hoteltrip
Deluxe Single Room
Stayed in Apr 2024
Friends
31 review
4.2/5
Very Good
Posted on Jun 12, 2024
The transportation is convenient, there are many restaurants, the staff are friendly and polite, the rooms are very clean and comfortable, the rooms are specially designed, and the facilities are sufficient. I will book again. It is also quiet nearby. There are coffee shops and nail salons.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Kathy Kathy Shek
Standard 2-bed Room
Stayed in Apr 2024
Friends
3 review
4.7/5
Amazing
Posted on Apr 8, 2024
The location of the hotel is very convenient. There are supermarkets, massage parlors, nail salons, many restaurants and shopping malls nearby. The hotel receptionist (employee number: 616) was very polite and quickly helped us check in. We will check in again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a bustling area, with first-class convenience for transportation, shopping and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. We look forward to letting you enjoy a more perfect stay experience next time!
Sara Liu 0129
Couples' Queen Room
Stayed in Mar 2024
Couples
8 review
4.5/5
Great
Posted on May 5, 2024
Stayed multiple times... great as always! This time we booked a couple's king-size bed room. There was an extra bottle of red wine in the room (it should be a complimentary one), but since we don't like drinking it, it was a waste of the hotel's efforts.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Welcome to visit us again.
Guest User
Standard Queen Room
Stayed in Mar 2024
Friends
3 review
4.2/5
Very Good
Posted on Mar 22, 2024
It is only a few minutes away from Liantang Station and the location is convenient. Check in at dusk. The lady at the hotel front desk and the cleaning lady are very friendly. The bed is big and the pillowcases are clean There is a large table where you can eat and work Only points will be deducted for toilet and bathroom decoration equipment But you won’t ask for too much for this price. There is a small shopping mall in the residential and commercial circle downstairs. There are all kinds of shops, restaurants, massage parlors, and haircuts. There are many choices. I saw some aunties dancing in the morning. They were very energetic. Will come again next time😊😊
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a prosperous area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more considerate and meticulous services to help you stay away from the noise of the city and quietly enjoy the beauty of the small town. We look forward to giving you a more perfect stay experience next time!
Guest User
Deluxe Single Room
Stayed in Mar 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It's a 6-minute walk from Exit D of Pingtang Subway Station. There are a lot of restaurants in the surrounding residential areas. The hotel facilities are relatively new and the service attitude of 619 at the front desk is very good. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Tung Wai Lam
Standard Queen Room
Stayed in Mar 2024
Couples
4 review
4.0/5
Very Good
Posted on Mar 8, 2024
The front desk staff was warm and courteous, and the service was attentive. They also lent a mobile phone charging cable for use in two rooms. My friend's room air conditioner had a problem, which was dealt with immediately. Auntie Lou's service was enthusiastic and extra pillows were delivered immediately. Feel at home. The bedding was dry, clean and very comfortable. However, the hotel facilities are dilapidated and the bathroom is well ventilated. It is designed to integrate dry and wet areas. After use, the floor is covered with water and sewage. There are many stains on the corners. The water pressure of the shower head is low, which makes you feel uncomfortable when using it.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition of the service quality of our hotel. We will work hard to improve the problems existing in the design of some room types, hoping to improve a comfortable and warm environment for every customer. Welcome to visit us again!