Suyunjinsusu
January 25, 2024
Landed at Shenzhen Airport in the middle of the night on a cold day, and booked this hotel near the airport. I took a taxi from the airport to the hotel and wanted to have a good sleep.
I arrived at the hotel at around 3 a.m. that night. I was so cold that I was shaking with a cold. There was no heating facility in the room. The air conditioner could only cool but not heat. There was no floor heating or electric blanket. The quilt was very thin, and the shower in the bathroom was broken.
It was worse than any hotel I had ever been to in any city. Hotels in remote villages at least have an electric blanket to keep you warm. I can't imagine that this hotel is near Shenzhen Airport, and it's called an international hotel. It's really bad.
Speaking of hygiene and the facilities inside, it really feels very poor. The so-called smart system is just for show...
After checking out at dawn, I contacted the customer service, but the merchant didn't have any substantive explanation. I refused any
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