Guest User
April 7, 2025
Facilities: This hotel opened in January this year. Overall, there is nothing to complain about the facilities. It deserves 5-star praise, so you can rest assured. However, the sound insulation in the room may not be very good. Can you hear the snoring of the next door? Or someone else's male snoring in the room you live in? But the impact is not too big. It is intermittent and stops after 5 minutes. I can still sleep. I especially like the bed in the room. It is soft and comfortable, and the quality of the bedding is a bit close to that of Niccolo Hotel. The hotel provides shower gel, shampoo, conditioner, and skin care lotion. Some special products are written next to the TV. You need to ask the front desk/guest room for help, such as baby products, other types of pillows, etc. This is very good and has contributed to the earth's environmental protection resources. The self-service laundry room is on the same floor as the hotel's breakfast and dining. The clothes washed by the washing machine have a faint fragrance, which I like very much. There are 3 washing machines and 3 dryers, and the feeling of dry and wet separation is very good.
Hygiene: The sanitation is relatively good, but because I was in a hurry to check in that morning, I could only ask sister pa to help clean the room quickly and simply within 5 minutes, which resulted in a little flaw in the room, but it did not affect the check-in. I was still very happy that sister could quickly clean the room for me, a lazy person, to rest on the bed for a while. The service is very good, praise it.
Environment: The environmental design is indeed learning from Hilton five-star hotels. Basically, there are all the necessary ones. There are free drinks + hot water on the first floor of the front desk, and tea bags can be used to make tea, which is very considerate. I personally think that the breakfast variety is delicious. Although the variety is not comparable to that of a five-star hotel, it has the necessary services and deliciousness. I am very happy to be able to stay. The overall design is also elegant, and there is a faint fragrance.
Service: The service is very good. I like all the staff of the hotel. If Longhua District is not far from the city center of Shenzhen, it is really perfect. I feel that everyone is working hard to run the hotel and provide services to the hotel's guests. This is indeed enough for a four-star hotel. I wish you a prosperous business. It really makes people feel the atmosphere of family.
Once again, I would like to commend Miss Candy and the guy who helped check in on the morning of the 27th😂
Original TextTranslation provided by Google