Orange Shenzhen Baoan Haiya Splendid City Hotel

The location is convenient and very clean, the only drawback is that the day stayed too late air conditioning, and no room to change, but the staff also courteously provided fans, I hope to get perfect service next time

Booked three rooms and we were all very satisfied. The rooms are simple in design, but each has unique details. I really appreciate the attention to detail, with orange as the theme, from the drinks in the lobby to the supplies in the room. By the way, there are snacks in the room. The orange-flavored cookies are delicious. We asked the staff for some more later. The location is very good. There are many restaurants and shops downstairs, and they are open very late, but you won't hear any noise in the room. The soundproofing is very good. The sanitation is very good, the room is very new, there is no odor or smoke. In terms of equipment, all basic needs are available, and bottled water can be ordered at any time without charge. Maybe we arrived too early, so it took some time to check in, but the staff did their best to arrange one of the rooms for us to put our luggage first, which was very flexible. Check-out is within seconds, very convenient. Two minor drawbacks: in one of the three rooms, the button for calling staff was very hidden, "behind" the bedside table, and you had to move the small cabinet to see it, which was very strange. Not sure why it is installed so low? ! 😂 Another problem is the lighting system in the room. One time the lights are fully on, the other time they are fully off. We wanted to dim the lights when watching a movie, but failed. This needs to be improved.

The room is clean and tidy, almost spotless, and the curtains are light-blocking, ensuring the quality of sleep. Every day, an auntie cleans and changes disposable items. The attitudes of the front desk and the auntie are very polite. Recommended to stay

The front desk did not clearly state that check-in at 15:50 requires check-out at 19:50... This is the first time I have encountered such an outrageous thing as a frequent business traveler who has stayed in the hotel so many times. He called frantically at 19:40, and when he didn't answer in the bathroom, the waiter tried to open the door anxiously [the front desk argued that the hotel followed the principle of two knocks and two responses] instead of three knocks and three responses. I checked out of the room around 19:50, and the screenshot was waiting for the elevator at 19:52. I was so angry that I was shaking. The attitude of the front desk was very bad, 0 apology and attempted pua [None of our other guests would be like you]? ? I checked in and checked out normally, as if I had violated the rules of heaven 👍👌 First of all 1. I checked in according to the platform time, and the front desk did not state or inform me, and even did not guide the location of the elevator after the entrance. 2. I did not exceed the time limit, and the hotel that urged me frantically many times before the deadline was reached was also a Huazhu Club hotel. This is the first time I have seen it, and it is really eye-opening.