Hilton Garden Inn Shenzhen Guangming Hongqiao Park

Very good, except for the noise from the passing planes, the service facilities are very good. I also like the breakfast

This is the worst Hilton hotel I've ever stayed in. I don't know if it's because of the new renovation, but there were all kinds of explosion noises late at night. I pulled back the quilt and found a long hair. It was too late so I didn't bother the front desk to change the room. When I checked out in the morning, I showed the photos to the front desk and told her that I had short hair. She calmly said she would give me a discount next time. I said I would give them a bad review and then she looked at me and ignored me. We waited for the car at the front desk for 5-6 minutes, and no one from the hotel came to apologize to us.

The room is simple and clean, the receptionist is polite, the e-book was left in the room after check-out, and when the hotel couldn't contact me many times, the front desk manager tried various ways to find me. This customer-oriented service spirit is worthy of praise👍👍👍

The Tab service at the front desk was very good. They took the initiative to help me change to a larger room. The indoor hygiene was clean and very good. The service was considerate and thoughtful. The house was clean and hygienic. There were robots delivering meals to the room.

Facilities: The hotel is very new! There is a temporary rest area in the lobby. The public corridor has a panoramic floor-to-ceiling window with very good lighting. The room is moderately sized, and the bathroom is separated into dry and wet areas with plenty of water. The room is equipped with a mini refrigerator. Hygiene: The public areas and rooms are clean, tidy, sanitary and odorless. Environment: The hotel is adjacent to Hongqiao Park, a landmark in Guangming. You can see a large forest park in the room. The surrounding area is the Meiyingsen Building. The commercial facilities are relatively not so rich. Because of this, the hotel is particularly quiet. Service: The front desk is timely and not slow. There is Hilton's customary welcome fruit when checking in. The breakfast category combines Chinese and Western categories to meet the dining needs of different guests.

I like this hotel very much. It is very quiet. It is also a Hilton Garden Inn brand under Hilton. Although the services provided are limited, they are all very warm. I like the warm service. The hotel is close to the high-speed rail station, which is very convenient for business trips. The room is also very large, and it feels bigger than a five-star hotel. This price is really worth it. There is also the guy at the front desk, whose English name should be Ray. I checked in at the hotel in the middle of the night, and he was not impatient at all. In general, it was a very good stay experience.