Unit 1, Building 1, Jingji Shuibei City Plaza, No. 2090 Wenjin North Road, Shuibei Community, Cuizhu Street, Shenzhen, ChinaView Hotel Details
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Shenzhen Luohu Shuibei Atour S Hotel Guest Reviews
4.7/5
Outstanding
917 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(917)
Positive reviews(889)
Reviews with photos/video(118)
Classy environment(100)
Delicious breakfast(81)
Friendly front desk staff(62)
Average sound insulation(30)
Large rooms(29)
Loved the view(26)
Perfect for business trips(16)
Great location(8)
Negative reviews(28)
Guest User
Jimu City View Big Bed Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 16, 2024
Good service
But room cleaning need to improve
Response from Property: Dear Duoyou, I'm sorry I didn't get your five-point praise. You can contact the front desk at any time if you need it. We will help you deal with it as soon as possible. Just like there will always be some regrets in life, I will make progress. I believe you will get your full marks when you come here next time ~ Thank you very much for your sincere sharing and feelings of staying. Atour Hotel, a warm hotel, has always been adhering to the initial intention of providing quality services to its guests and providing the warmest service experience for each of its friends. Look forward to your coming again!
Patrizio Ko
Executive Queen Room
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 11, 2024
The Hotel was neat and tidy! People who serve the area were friendly , helpful and always put a nice smile on their face, including the cleaning ambassadors! They keep you warm by providing late dinner from 9pm to 11 pm and the foods were delicious especially the congee! The Hotel also has a Reading Area at 35 floor and let their guest enjoy a ME Time just staying their. This is our second time stayed in Atour and we were sure will come again during our trip in Shenzhen ! Thanks for all the person who help to serve !
Response from Property: Dear Duoyou, I'm sorry that I didn't get your five-point praise. If you need it, you can contact the front desk at any time. We will help you deal with it as soon as possible. Just like in life, there will always be some regrets before we can make progress. I believe next time You will get your full praise when you come here ~ Thank you very much for Duoyou's sincere sharing and stay experience. Atour Hotel is a warm hotel. The hotel has always been adhering to the original intention of providing guests with high-quality services and providing every Duoyou with The warmest service experience. welcome next time!
Guest User
Superior Queen Room
Stayed in May 2024
Family
89 review
5.0/5
Outstanding
Posted on Jun 5, 2024
A nice hotel with stylish furnishings, various amenities and spacious room, a wonderful short stay with family
Travel with Jacques
Superior Queen Room
Stayed in Mar 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Apr 8, 2024
My recent stay at Atour S marked my first experience with this establishment. While the room was on the smaller side, I found it sufficient for a short stay as long as you don't have too much luggage. The interior decor was decent and suitable for a stay of one or two nights. In terms of location, it may not be the most ideal for leisure travelers, but it could be suitable for those on business trips. Overall, Shin Hotel provides a satisfactory accommodation option for short-term stays, especially for business travelers seeking a convenient place to rest during their visit.
So
Superior Queen Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 10, 2024
Nice and neat. Robots are really helping on delivery of food.
Anonymous User
Executive Queen Room
Stayed in Dec 2023
Friends
12 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The place is nice and the location is near the railway station. I would stay again next time