Yunkai Shiguang Hotel (Shenzhen East Railway Station Buji Subway Station) Guest Reviews
4.3/5
239 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(239)
Positive reviews(227)
Reviews with photos/video(86)
Easy to get around(27)
Friendly front desk staff(21)
Close to metro(10)
Amazing natural light(6)
Has French windows(5)
Good views(5)
Stayed multiple times(4)
Clean windows(3)
Negative reviews(12)
Anonymous User
Superior Double Room
Stayed in Jun 2022
Business travelers
4 review
2.0/5
Posted on Jun 18, 2022
I'm speechless. I've checked in a few times, and this time it's really bad. KTV didn't stop all night. When I went to the fourth floor, an aunt was yelling, like a prisoner.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Xideng
Standard Double Room
Stayed in Feb 2022
Other
1 review
1.0/5
Posted on Feb 27, 2022
The room smells dirty and the curtains don't block the light. There is no hot water in the sink and the water pressure is low.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Room - with View (Double bed)
Stayed in Aug 2021
Couples
2 review
1.0/5
Posted on Aug 15, 2021
Delayed 14 stores, power outages after 12:00, embarrassing for couples traveling thieves! Don't know what's going on in hotel management?
Original TextTranslated by Google
Response from Property: Dear guest officer, first of all, thank you for choosing to stay in our hotel. We are deeply sorry for your unpleasant stay experience during your stay. We did not do well, and we hope that you will give us a new performance. opportunities, we will also work hard to correct them. If you have any dissatisfaction with our hotel, I hope you can put it forward to us, we will thank you very much. Thank you again, wish you a happy life and look forward to your next visit! ! !