Family-friendly Hotels in Shenzhen

Premium location. The hotel is located in the heart of Shenzhen . Cool staff , very welcoming , Got an upgrade from the with a wonderful large room and bathtub with a splendid view of the city 🌆. Enjoyed the stay , the breakfast and the meetings I had at this facility .

The facility was good, all equipment was there but the only pity point is that the hotel is quite old, therefore you will see and know that the hotel was existed for quite a long period. But overall it is a good hotel with excellent location

The hotel was shown as a 5 stars but I don't think it deserve to be a 5 stars. It's Old, water pressure is low and hard to adjust to the right temperature (it would either be really hot or cold). Wall paper was partly ripped. Bathtub wall has black spot (can't confirm if it's just dirty or mold) The overall property is not bad on the outside. It is on the boarder of HK and SZ, so it's good location if you wanna be close to HK. But note the road going in would be jammed of u are going in and out before the boarder close. Overall all, I would not recommend it as a 5 star hotel.(Unless everything else is booked) Maybe as a high 3 star. With current price I can find better place to stay in the mode center SZ area. Room stayed sees a little HK area ( it honk it is HK across the creek)

We had a very pleasant stay at the hotel. Although it’s bit old, everything was well maintained and the room was very clean and comfortable. The front desk Simon Feng was also very helpful. A very pleasant guy who helped to arrange my golf clubs to be sent the golf resort in Dongguan. Thank you.

I usually stay at Shangri-La Shenzhen during my business trips for its proximity and is always my choice even for my personal trips. Even if I only swing by Shenzhen for a day trip, I will definitely have my dim sum breakfast in 香宫 before moving off to next destination. This time round, I had a last minute booking for my birthday celebration and was pleasantly surprised by the hand written note from Cheng Li - the Guest relationship officer. Cheng Li wished me a happy birthday and prepared a delicious cheese cake which was considerately stored in the fridge for me. The room is also decorated with a handmade artwork using towels which symbolized my Chinese horoscope! I am very impressed by the details and effort. I will of course continue to stay at Shangri-La Shenzhen whenever I am traveling to Shenzhen and will definitely recommend staying there to my peers!

The customer representative Kellen is very nice and kind, excellent service and explain our package in details. The family room is very spacious and clean, the outdoor swimming pool is too small only. Location is great and convenient with lots of local restaurants around. All the staff are so helpful as well. What a nice experience and we would highly recommend this hotel to our friends :)

This hotel has it all for family vacations. Tickets to the park were included in our stay. Every day were performances and it took us 3 full days to do everything the park had to offer (with a 2.5 year-old). Hotel staff was friendly and helped us constantly. Free breakfast was good. Stayed in the treehouse and it was very humid, the bedsheets felt damp in fact. I wish to recommend a dehumidifier for the rooms to the hotel. Overall it was one of our best vacations; my wife wants to come back next year with the extended family!

Ok I got a lot to say about the Mandarin Oriental Shenzhen - a hotel with luxurious amenities but lacking basic breakfast provisions… Dyson hair drier, toto washlet, glass bottled water are all under expected. MO shenzhen used very highend sanitary fitting brands, reliable and taken very good care of. I am very picky on sanitary fittings and cleanliness and I have not noticed any issues. Kudos to the housekeeping team. One must understand what sets MO apart from other hotels is the impeccable attention to details. Its interior design is far superior to other Shenzhen hotels. If you are architecture fan and are tired of the substandard detailing in other Shenzhen hotels please do try MO shenzhen. Now… the problem for me was with the breakfast. It occurred to me that MO focused way too much on cantonese food and was probably swayed by foreigner’s perception of what “oriental culture” consists of. Granted that the food was of high quality - good sauce good ingredients. But it is rly rly rly basic to provide rice. In every top hotels I visited around Asia, I never had to miss fried rice. It was very dissimilar experience in MO compared to Ritz carlton I stayed few weeks before - who probably had 3 times more variety of offerings. I wouldnt hesitate to pay extra if there was a better breakfast offering - as many would understand that this is just attitude issue. The greatest hotel service in Asia. MO group is known for this and I cannot agree more. I knew of this ever since many years ago when I was in Guangzhou MO next to Taikoo. Overall, as said earlier, MO shenzhen gave me mixed feelings. I am astounded by the cleanliness, detailing but I cannot hop on the MO Fan boat yet because of the breakfast. Aiya!

The St. Regis Hotel Shenzhen is located in the prestigious Louhu district, making it an excellent choice for both leisure and business travelers. Upon arrival, I had the pleasure of being hosted by Manager Ms. Crystal Lieu, who graciously guided me on a tour of the hotel and provided a thorough briefing on its outstanding facilities. Her thoughtful gesture of presenting hotel souvenirs for me and my grandson, Jacob, added a personal touch to our experience. The reception area, located on the 96th floor, offers a sophisticated ambiance complemented by breathtaking 360-degree views of the city skyline. Guests are warmly welcomed with an exquisite reception, including a complimentary Champagne service beginning at 6:30 PM—an elegant touch that enhances the overall experience for house guests. The hotel’s bar not only boasts stunning panoramic views of the city but also provides exceptional service, ensuring a memorable experience for all visitors. The guest rooms are beautifully designed, exuding spaciousness while maintaining a warm and inviting atmosphere—perfect for relaxation after a busy day. Overall, the St. Regis Hotel Shenzhen stands out in delivering an unparalleled combination of luxury, comfort, and exemplary service, making it a top-tier choice in the region.

Brilliant hotel with stunning views on the sea and mountains! Extremely nice staff that even provided a free room upgrade! Special thanks to Wonder who made the stay perfect and was helpful every step of the way! I'll definitely come back!