AAnonymous UserThe room facilities were good, and the room itself was spacious. I initially booked for two nights, but after seeing it, I liked it so much I extended for another night. They even gave us complimentary breakfast and insisted we leave a good review.
On the first night, there was no hot water when I went to shower. I contacted the front desk, and they said they'd send someone to check, but there was still no hot water by the next morning. The second day, we went out, and when we returned to the room at 6 PM, it was exactly as we had left it that morning; housekeeping hadn't come. When I inquired at the front desk, they first asked if we hadn't left the room, then claimed housekeeping had already left for the day and we'd have to wait until tomorrow. After repeatedly asking them to at least clean out the trash, the front desk said their staff would help us with it later. When we returned from dinner, the trash had indeed been cleared, and they generously left four or five disposable dental kits conspicuously placed on the vanity. The bed had also been tidied up, somewhat haphazardly.
That second night, there was no hot water again when I went to shower. I contacted the front desk, and they said they'd adjust it and it would be fine in half an hour. I don't understand why the hot water issue reported on the first day wasn't addressed promptly. On the third day, when we returned in the afternoon, the room had finally been cleaned.
Overall impression: It's close to Cai Ta Night Market, making it convenient for getting around, and the hotel facilities are decent.
Drawbacks: For a government-designated reception unit and a 'President Unit' of some association, the management is chaotic, housekeeping is inadequate, and the service is unenthusiastic, which really dampened my travel mood.
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