"I'm a local from Shenyang, and for Qixi Festival, I wanted to try something different. This time, I booked a Horizon Club Garden View Room at Shangri-La. The view was fantastic, and in the evening, I could even take a stroll in Youth Park downstairs. The hotel's location is excellent; it connects directly to Kerry Centre Shopping Mall and MixC City underground, making shopping 🛍️ and dining incredibly convenient.
**Ambiance:** Shangri-La has a classic, slightly dated feel in its traditional Chinese decor, but it still exudes a stately and comfortable elegance.
**Cleanliness:** Spotlessly clean and tidy. I didn't find any neglected spots in the room.
**Facilities:** While the in-room facilities are a bit dated, the bedding, in particular, was uncomfortable for me. The standard pillows were very soft, and the mattress was also quite soft, which didn't provide enough support for a comfortable sleep. This can be easily resolved by requesting latex or buckwheat pillows from the front desk, or asking to remove the feather topper from the mattress. (I personally prefer a combination of firm and soft elements for bedding.) Overall, it was acceptable. The hotel's swimming pool is heated. I had researched it before checking in, so I brought my swimsuit. It wasn't crowded, the water was very clean, and the lifeguard was constantly by the poolside, very dedicated. My partner and I swam 30 laps on the day we checked in – it was fantastic.
**Service:** The service was incredibly attentive. I arrived before 1 PM, and since there was a vacant room, they arranged for me to check in immediately. Although it was a connecting room, it was very quiet at night and didn't disturb my sleep. However, if available, I would still try to avoid connecting rooms.
Since I booked an executive floor room, I had access to the 30th-floor executive lounge. I'm not an elite member, but the overall service and hospitality were excellent and thoughtful. They offer soft drinks and snacks throughout the day. The afternoon tea is simple, with soft drinks and some light bites, but sitting by the window on the 30th floor with its expansive view and relaxing is a truly pleasant experience. The evening Happy Hour can also be quite satisfying if your expectations aren't too high, offering hot and cold dishes, along with alcoholic beverages.
Now for the highlight: the Horizon Club breakfast was truly something to look forward to! The à la carte menu offered high-quality dishes, and as a foodie, I was absolutely delighted. It's more distinctive than a standard five-star breakfast. I would definitely return just for this breakfast!"