A particularly bad check-in experience! The room was booked 5 days in advance, and the child's exam is scheduled to rest, so it is necessary to book in advance. The very important exam is scheduled for 9:30–13:30. I am afraid that there will be problems on the day, so I ask in advance, but the front desk tells me that it is impossible to check in. You must check in after ten o'clock, you can choose to cancel the order! Or go to someone else's house to see! Really speechless, can't check in on time, why make reservations for guests? I searched around, came back to communicate, and said it was ok! I really dare not trust Hanting Hotel in the future. An irresistible face, with a feeling of being ignored! At first, I thought it would be good to have a room, so I didn't want to say anything more. After I checked in, I opened the window, and I was disgusted again, so I decided to give a bad review! On the window sill, to be precise, it is the external unit of the air conditioner, but next to the only window, there is a box of unknown objects, stinking to the sky, and cockroaches lying on their stomachs🪳! Huazhu is a brand I have always trusted. I believe in the management system of your group. I hope it can be improved!
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