Holz Riez Hotel (Shenyang Olympic Center ,Wanda Palza ,Northeast Hospital)

I do have a bone to pick. While the hotel staff were amazing and room was clean and well kept, security is a little questionable. Someone tried to enter my room and failed as I was in the room and had the door securely locked. When I went towards the door, I noticed a name card which was slide through my door. One to book... girls... for lonely nights.. That's where I realised that even without a keycard, you could access all the different floors. When I complained the next day, the receptionist was quick to act. She called security and went through all the notions with them. Besides this, I really really like this hotel. The staff were amazing, especially the housekeeper in charge of my floor. I caught a cold and she made sure I had enough water and got me a humidifier also. There's a sense of coziness and comfort with her around. Unfortunately, I never got her name. Oh and I got a free upgrade too.

Very good room, very good food, very good staff. Had booked for two people stay but the washroom has transperent doors, have to change to two rooms just because of this but everything else is good.

so far so good will come again

The staff 小娜 helps me book a taxi to the Taoxian airport in this heavy snow, I'm very grateful.

I origanally booked the hotel for one night and planned to move to a second hotel. On arrival the staff were extremely friendly and attentive to their customers. The room was cleaned to a high standard and the facilities were great, although the water in the shower lacked some pressure it didn't cause me any problems. the breakfast posted both Chinese and western style buffet and the food was delicious. I extended my stay another two nights. I would definitely stay again if was in this area.

We only stayed here for one night for our flight the next morning. The hotel is close to the river which was an awesome area to stay for one night. Luckily my wife is Chinese, otherwise it would have been a little difficult communicating because non of the staff spoke English, they were trying their best using translators. We were a little disappointed that the hotel did not have food available, the restaurant was not open during our stay.