Atour Hotel Youth Avenue Metro Station Renao Road Shenyang

Atour Hotel Youth Avenue Metro Station Renao Road Shenyang Reviews

Atour Hotel Youth Avenue Metro Station Renao Road Shenyang

No. 12, Renao Road, Shenyang, ChinaView Hotel Details
Atour Hotel Youth Avenue Metro Station Renao Road Shenyang
Atour Hotel Youth Avenue Metro Station Renao Road ShenyangAtour Hotel Youth Avenue Metro Station Renao Road ShenyangAtour Hotel Youth Avenue Metro Station Renao Road Shenyang
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Atour Hotel Youth Avenue Metro Station Renao Road Shenyang Guest Reviews

4.9/5
Outstanding
1389 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1389)
Positive reviews(1377)
Reviews with photos/video(249)
Delicious breakfast(196)
Classy environment(171)
Friendly front desk staff(167)
Convenient parking(39)
Convenient for shopping(29)
Good air conditioning(18)
Close to metro(17)
Easy to call taxis(13)
Negative reviews(12)
Thomas
Superior Suite
Stayed in Mar 2024
Business travelers
6 Reviews
5.0
/5
Outstanding
Posted on Mar 27, 2024
Traveled for a business appointment to Shenyang. Staff is very nice and super friendly and helpful. Unfortunately nobody speaks English, but this was no problem for me. All hotel areas including the room are very clean and very modern. Very nice Sadly the staff at the breakfast room didn't fill the coffee maschine with milk, so the cappuccino wasn't very satisfying. They blamed the "broken" maschine but actually only no milk was added. All in all it was a very good stay, even i had this small issue, i will definetly come back if I come to shenyang again!
Response from Property: Dear customer: Thank you very much for your stay with us. We sincerely welcome you to visit our hotel in Shenyang again. Your satisfaction is our tireless pursuit.I am very sorry for not having further communication and explanation with you regarding the coffee machine issue you mentioned. The coffee machine bubble equipment is blocked and damaged. We have contacted the manufacturer to mail the replacement part, but it has not yet arrived. Therefore, the device is currently unable to produce cappuccino and latte.I'm very sorry for not providing you with a perfect experience. We will prepare coffee and a small surprise for you on your next visit. Siwen.Kong General Manager
Beaunitta van Wyk
Superior Queen Room
Stayed in Dec 2023
Friends
3 Reviews
4.7
/5
Amazing
Posted on Dec 24, 2023
This hotel is in a good location, accompanied by a welcoming staff that truly adds to the experience. Our room was clean and well-maintained, equipped with all the essential amenities: shampoo, conditioner, body wash, toothpaste, toothbrushes, fresh towels, slippers, and complimentary bottled water. What truly made our stay unique was the innovative room service! A robot delivered our food, an intriguing and fascinating experience that added an extra touch of modernity and excitement to our visit.
Response from Property: Thank you for taking the time to evaluate Duo'er's service. Yaduo's pursuit is not only customer satisfaction, but also to surprise and move customers. Duo'er will never forget her original intention and continue to work hard to provide you with better service and a higher quality stay experience. Duo'er looks forward to meeting you again and wishes you a happy life!
dementia
Smart Suite (Living room, fridge)
Stayed in Jan 2024
Solo travelers
5 Reviews
1.7
/5
Posted on Jan 31, 2024
My second stay here. The first stay was fine, this time it was horrible. Booked a room for 12 days, not even once that they vacuumed the floor. Carpet is super dirty. Strong cigarette smell coming through the heater’s vent almost everyday and night. I coughed so much that my chest hurt and I had troubles breathing, so I had to check out early. Apparently they protect the indoor smokers in this hotel. I guess they won’t care until they are shown some medical bills. The “non-smoking room” sign is just for decoration. No fines, nothing. Will never come back again. Terrible stay. No, scratch that, it was disgusting.
Response from Property: Dear customer: We are very sorry for the bad accommodation experience you had. We have thoroughly investigated the issue you raised.Regarding the smoke odor issue you raised, we have thoroughly inspected the exhaust system and reinforced the smoke blocking system of the exhaust duct.Regarding the carpet cleaning issue you raised, you were not in the room when the waiter vacuumed, and there was indeed a situation of careless cleaning. At present, we have removed the room carpet for thorough cleaning.Your opinion is very important to us, and we care about the experience of all guests,Looking forward to your next visit.
Crystal2023
Smart Room (Double bed) (Fridge)
Stayed in Sep 2023
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Sep 30, 2023
The location was good, about 10 minutes walk from QingNianGongYuan metro station. All staff I met here were friendly and warm, and provided the service I asked for. The room was spacious and clean, with smart toilet bowl. The king-sized bed was super comfy. Breakfast was of good quality. Free, self-service laundry was of great convenience to travellers. They also provided free ice-cream and souvenirs.
Response from Property: Thank you for your review. Welcome back next time. I wish you have a pleasant time.
Lance Ngo
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
9 Reviews
4.5
/5
Great
Posted on Dec 12, 2023
Not the best location but overall great experience. Clean and updated
Response from Property: Seeing you praising Duo'er like this, Duo'er is extremely happy. There is always unexpected warmth in Yaduo! Seeing how happy you are staying, I believe the service provided by our front desk partners must have made you feel at home. Yaduo started with hotels, but not just hotels. I hope you can come to our Yaduo hotel again next time. We wish you a happy life and smooth work. Looking forward to meeting you again~
Guest User
Superior Queen Room
Stayed in Jul 2023
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Jul 26, 2023
Location is nice. Not far from the subway. Clean room. Breakfast is ok for foreigners and Chinese
Response from Property: Dear , thank you very much for choosing our hotel. Your satisfaction makes us extremely happy. I look forward to meeting you next time. I wish you a happy life.
Guest User
Stayed in May 2023
Solo travelers
1 Reviews
5.0
/5
Outstanding
Posted on May 19, 2023
Very well located hotel, close to one of the city's night markets. Brand new. Nice staff. Good value for money.
Response from Property: Nice to receive your recognition,Trust between people is that simple,Kiss and trust each other,How can Duoduo disappoint their relatives,Thank you for your stay and we look forward to seeing you again!
Guest User
Smart Room (2 beds) (Fridge)
Stayed in Mar 2023
Family
2 Reviews
5.0
/5
Outstanding
Posted on Mar 17, 2023
Very good experience
Response from Property: Thank you for your five-star review of our hotel,We are a young and energetic hotel。We are committed to making your experience a great experience,Have a nice trip in Shenyang! Welcome here next time!
Guest User
Executive Queen Room
Stayed in Aug 2023
Family
4 Reviews
5.0
/5
Outstanding
Posted on Aug 5, 2023
nice good
Guest User
Stayed in May 2023
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on May 21, 2023
Satisfied
Guest User
Superior Queen Room
Stayed in Aug 2022
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Aug 18, 2022
Great!
Guest User
Superior Queen Room
Stayed in Oct 2023
Friends
22 Reviews
5.0
/5
Outstanding
Posted on Oct 23, 2023
After comprehensive consideration, I finally chose this hotel and overall I am very satisfied. The location of the hotel is very good. It takes a few minutes to walk to the Color TV Tower Night Market, and more than 10 minutes to the West Tower, Laobei City, Zhongjie Street and the morning market by taxi. There are many places to eat near the hotel, which is very convenient. The room is clean and hygienic, and the wireless charging on the bedside table is very convenient. The free ice cream on the first floor was a nice surprise.
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Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are all The most sincere gift from each Duo'er to you, hope to meet you again
Baichixiong
Superior Queen Room
Stayed in Oct 2023
Family
8 Reviews
5.0
/5
Outstanding
Posted on Oct 22, 2023
The room is very cozy, I feel the soundproofing is quite good, comfortable and quiet, the hotel is very new, and I feel the location is also very good, very close to the Color TV Tower Night Market, a 10-minute walk, a taxi to the West Tower, and Middle Street is not far away. There is free ice cream at the front desk, and there is also a smart robot to deliver food. The service staff are also very gentle. There are also some simple entertainment equipment in the lobby, such as backgammon checkers, etc. There is also a small gym. Although I didn't go there, I saw it😀😀😀😀It's also very close to Chaoyang Station. I am very satisfied with this choice for this trip. If I come here again next time, I will continue to choose this place. Oh, and they also have slippers and toothbrushes for kids, which is really nice.
Original TextTranslated by Google
Response from Property: Duoduo is very happy to be recognized by Qinqin. Trust between people is so simple. Qinqin trusts Duoduo. How can Duoduo let Qinqin down? I hope that in Qinqin’s journey, Duoduo will be with you. Duo's company! Duoduo's original intention is to provide the best hotel experience, not just a place to sleep, but also hope to bring the best experience to Qinqin. Duoduo will do better in terms of service, sanitation, breakfast, etc., just to make friends with Qinqin. Come again, friends!
sadlisa
Smart Room (Double bed) (Fridge)
Stayed in May 2023
Family
3 Reviews
5.0
/5
Outstanding
Posted on May 3, 2023
The design of the room is reasonable, and the transportation is convenient. It is convenient to go to the Forbidden City in the east, the September 18 Museum in the north, and the provincial capital in the south. The staff are very enthusiastic, especially the breakfast is beyond expectations, with rich and delicious varieties. It is also convenient to order takeaway, the hotel has a robot to deliver it to the room.
Original TextTranslated by Google
Response from Property: Dear guest officer, thank you for choosing Atour Hotel Shenyang Lively Road Qingnian Street Subway Station and taking your precious time to share your stay experience! I'm glad to know that you had a pleasant stay at Atour Hotel. We have a convenient and superior geographical location and a comfortable environment, which is an excellent choice for your business trips and leisure trips! Adhering to the service concept of "neighborhood service", Atour Hotel is committed to providing excellent and meticulous services to every guest from all over the world. Sincerely look forward to your stay again and spend a good time with Duoer!
Guest User
Superior Queen Room
Stayed in Mar 2023
Family
1 Reviews
5.0
/5
Outstanding
Posted on Mar 13, 2023
I really like the young ladies at the front desk of this Atour. They are so close to the people. This business trip made our family of three feel "home". Invite it once to play 😄 Even the housewife's work is almost replaced by robots. The front desk is really responsive to the children's requests. Full marks 💯Thank you all❤
Original TextTranslated by Google
Response from Property: Thank you, guest officer, for your appreciation of Duoer in his busy schedule. Your recognition is the goal and motivation of Duoer's progress, so that every time you travel, you will have the feeling of coming home. The care, consideration, care, and warmth for your family, It is the most sincere gift from every Duoer, and I hope to meet you again. Looking forward to your coming again, Duoer is waiting for you here, love you