Guest User
August 8, 2024
During my most recent stay at a hotel, I was extremely disappointed. I was originally looking forward to finding a warm and comfortable place to rest during my trip, but this stay experience greatly disappointed me.
First of all, the overall environment of the hotel is really unflattering. When I walked into the lobby, I felt a dull and depressing atmosphere, which was very different from the hotel environment I expected. The public facilities seem a bit old and poorly maintained, which calls into question the overall quality of the hotel.
What is even more unacceptable to me is the smell in the room. As soon as I entered the room, I was surrounded by an indescribable smell. This smell made me feel very uncomfortable and seriously affected my stay. Although I tried to improve the air quality in the room by opening windows for ventilation, the effect was not obvious.
As consumers, we expect a comfortable and clean accommodation environment. However, this stay experience made me very disappointed.
At noon, he said that he would reserve a room for me, but when he came back in the evening, he told me that the price of this room had increased. Because it was too late, he did not leave! The overall experience is very bad!
Overall, I was very dissatisfied with the environment and room odor issues at this hotel. I hope that the hotel management can face up to these problems and take effective measures to make improvements to enhance customers' stay experience. On future trips, I may choose other hotels that better meet my expectations.
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