Guest User
December 2, 2024
It was such an unforgettable experience. I have stayed in many hotels. It felt like home for the first time and I felt the warmth of home for the first time. I had a cold after getting off the plane and was not feeling well. When I checked in, the little girl who called Feng Xue at the front desk coughed twice when she saw me. She immediately asked me if I wasn't feeling well. I said I probably caught a cold and it was nothing serious. She immediately went to help me get hot water and took out her own medicine and gave it to me. I was quite embarrassed to see her own medicine. I was able to take it out immediately when I didn't feel well. This is something only family members can do. I was very touched. Then I saw the shipping tag on my box and asked me if I was still on a business trip. Then I remembered that I did have a very important meeting tomorrow. When I asked her which floor the laundry room was on, she offered to help me wash my clothes and then bring them to my room. Originally, I could just wash them myself. She said the clothes were in the box, so it wouldn’t be a problem. She said it was fine and I happened to see it. I was not feeling well. Help me take my luggage to the room. It was just in time to give her the clothes. She washed them for me and let me have a good rest in the room. When she said this, it was not easy to refuse, so she agreed. I went to the room and gave her the clothes. The most unexpected thing was that I didn’t even expect that she would wash the clothes and iron them for me. They were ironed so well. When she gave me the clothes, she asked me if I was feeling better after taking medicine. I was really touched and grateful for this perfect check-in experience when I gave her my last two pills. It was a pity that I didn’t see her when I checked out. I really wanted to say thank you to her in person.
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