Ibis Hotel (Shenyang North Railway Station South Square) Guest Reviews
4.7/5
Outstanding
343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(343)
Positive reviews(339)
Reviews with photos/video(78)
Convenient location(69)
Friendly front desk staff(45)
Delicious breakfast(31)
Convenient parking(21)
Large rooms(20)
Average sound insulation(13)
Close to train station(12)
Convenient public transportation(6)
Negative reviews(4)
Nanjiqier
Superior Double Room
Stayed in Oct 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Oct 30, 2024
- Good location (look for the big coin building), about 10 to 15minutes walk to Shenyang North Railway Station, there is also a breakfast/night market nearby
- Clean and comfortably-spaced room, comfortable bed, everything that we needed was provided (hairdryer, hangers, toiletries etc)
- The front desk staff were always helpful and friendly
- There was a laundry room which was convenient if you needed to do laundry
- Good price for a very good stay
- Our only concern/the only con was the glass bathroom door, which was not so comfortable for friends traveling together
Response from Property: The happiest thing in the world is to see your trust and recognition of Xiaoyi. Thank you for your recognition and support of Xiaoyi. We will live up to your trust, serve you wholeheartedly, and strive to do our best.
Curt 常鹰
Guestroom (2 beds)
Stayed in Apr 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on May 21, 2024
Hard to find anything to complain about here. Very short walk from the railway station (which means nearby ebikes & metro too). Not far from some good street food locations. Pretty standard Ibis hotel, so clean, modern, & cheap. Friendly staff, even at 4am when we checked in. A very pleasant stay.
Response from Property: I am very grateful for your kind words that you gave me during your busy schedule. I feel very happy when I see your concise and clear praise. I feel comfortable and at ease when I see you. I hope your family will come back to visit me often.
Clive Matthew
Superior Double Bed Room A
Stayed in May 2024
Solo travelers
8 review
4.5/5
Great
Posted on Jul 24, 2024
I used this hotel to get away from work at the weekends. It’s comfortable as well priced it’s a superb location. The staff are awesome. I highly recommend it.
Response from Property: Xiaoyi is very grateful that you gave Xiaoyi a good review despite your busy schedule. Seeing your concise and clear praise, everyone said that Xiaoyi is as comfortable and peaceful as home. I hope my family will come back to see Xiaoyi often.
Huxiaoxian
Superior Double Room
Stayed in Oct 2024
Couples
54 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel has good service, different breakfast every day, beautiful environment, clean and tidy. It is convenient to travel anywhere. It is close to the subway line and the bus station is nearby. It is within walking distance to the North Station.
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Response from Property: Your compliments are sweeter than honey. Your happy stay is our biggest gain. All the staff of ibis Shenyang North Station store wish you happiness and good health every day, and look forward to your visit again
Adam-weason
Superior Double Room
Stayed in Oct 2024
Couples
3 review
3.8/5
Good
Posted on Oct 28, 2024
I came to Shenyang and booked this hotel more than two weeks in advance.
1. The location is very good, just a short walk from Shenyang North Railway Station (you can find it when you see "Big Coin")
2. The facilities under Huazhu Club are pretty good and the lobby is very warm.
3. Hygiene: Not bad; Environment: The room is a bit small, but you can see a good view when you open the window
4. Service: There is a 2-hour delayed check-out service, but the front desk didn't seem to see it. After calling, the time was extended immediately. However, during this period, the "guest room aunt" swiped the card and was ready to come in to clean the room. I hope to improve this aspect next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and comments! Xiaoyi has received your questions! The area of different Xiaoyijia rooms is also very different. Relatively speaking, the area of the king-size bed room is slightly smaller than that of the twin bed room. You can change to other room types for your next stay. The room you booked used the delayed check-out redemption of points, which is a Ctrip activity. It is not directly connected to Xiaoyi's system, so Xiaoyi did not display it. Xiaoyi has reported this problem to the superior and submitted it for help. Xiaoyi deeply apologizes for the bad stay experience you have brought. Xiaoyi will strengthen the training of the room aunt in this regard and increase the sound when knocking on the door next time to avoid inconvenience to you. Looking forward to your next visit!
Anonymous User
Superior Double Bed Room A
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Hygiene: Clean and tidy
Environment: Elegant and generous. Very close to the railway station and the Little Forbidden City. Convenient transportation, with subway.
Service: The front desk staff is very hospitable and the service is very thoughtful and considerate.
Facilities: Complete
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We are serving you very attentively. We hope that you will feel as warm as home when you stay at Ibis Hotel during your trip. We will work harder in the future to achieve perfection~~~ We look forward to seeing you again, muah~
Wozijidemingcheng
Superior Double Room
Stayed in Oct 2024
Other
7 review
4.2/5
Very Good
Posted on Oct 5, 2024
I always choose Ibis when I go out recently. Although I don’t have any special feeling, when I went to the Shenyang store this time, I was moved by the warm service of the service staff. I will choose Ibis hotels in the future🏨
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We are serving you very attentively. We hope that you will feel as warm as home when you stay at Ibis Hotel during your trip. We will work harder in the future to achieve perfection~~~ We look forward to seeing you again, muah~
Yanyanxiaoniu
Family Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Facilities: Very new and well maintained. There is a laundry room, which is very convenient. It only takes ten minutes to dry. It is very necessary to take care of children. The bed is also very comfortable, with moderate hardness and softness. I don't like to sleep on a too soft bed. This bed is the same as the one at home. It may also be too tired. The child really fell asleep in seconds.
Hygiene: It is quite clean and there is no obvious dirt. I will check the bed and bathroom first every time I check in. I am quite satisfied this time.
Service: The waiters at the front desk are very enthusiastic and can answer any questions seriously. We have checked out and it is not time for the train to leave. The waiter took the initiative to let us rest in the sofa area on the first floor, which is very humane.
Environment: It is very close to the scenic spots. We live close to the community and it is very quiet to sleep at night. Of course, the voices of the people next door who check in and shout for their children can still be heard, but it only takes a while.
The waiter I met on the way to the restaurant saw that I couldn't find the restaurant and took the initiative to show me the way. It was really friendly.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We are serving you very attentively. We hope that you will feel as warm as home when you stay at Ibis Hotel during your trip. We will work harder in the future to achieve perfection~~~ We look forward to seeing you again, muah~
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Other
13 review
5.0/5
Outstanding
Posted on Aug 14, 2024
We are two elderly people who are almost 70 years old and came to Shenyang to visit. It was our first time staying at an Ibis hotel and it was a great experience. First of all, the room is spacious and fully equipped, making living, bathing, charging, etc. very convenient. Secondly, the service is enthusiastic. The front desk staff responded to all requests and even went directly to the room to help solve problems. Third, the breakfast is very rich and suitable for the tastes of various tourists (because there are many tourists during the meal, it is inconvenient to take pictures). Fourth, the hotel is clean and tidy. The waiter took advantage of our time out to clean the room and replenish the supplies. As soon as we came back, we felt very warm. Fifth, the surrounding transportation is convenient, just ten minutes' walk from Shenyang North Railway Station (it is not recommended to walk to Shenyang North Railway Station if your luggage is too heavy). There are many bus stops nearby. No matter what scenic spot you go to, it is convenient and not far away. The hotel has a quiet environment, without the crowing of dogs or the noise of the market, so you can sleep until you wake up naturally. All in all, we are very satisfied and will stay at this Ibis hotel next time we come to Shenyang.
Original TextTranslated by Google
Response from Property: Seeing your affirmation, Xiaoyi is overwhelmed with joy. We are like family and friends. When traveling, the best experience is to feel at home.
Guest User
Superior Double Bed Room A
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The rooms in the hotel are clean and hygienic. The service attitude is very good. I am very satisfied. The price is reasonable. It is more convenient than other similar prices. It is convenient to park and take a taxi. It is very close to Shenyang North Railway Station.
Original TextTranslated by Google
Response from Property: Your compliments are sweeter than honey. Your happy stay is our biggest gain. All the staff of ibis Shenyang North Station store wish you happiness and good health every day, and look forward to your visit again
Guest User
Superior Double Bed Room A
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The front desk lady checked us in quickly and told us where to do the laundry. When we came back at night, someone was using the hotel washing machine. We gave our clothes to the front desk lady and he washed them for us. He was very considerate and provided good service.
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Response from Property: Xiaoyi believes that every encounter in life is hard-won, and Xiaoyi should cherish every encounter to provide you with high-quality and efficient service experience. I am also very happy to bring you good memories after parting. Xiaoyi sincerely looks forward to your visit again!
Tantiantandi
Guestroom (2 beds)
Stayed in Jun 2024
Couples
51 review
4.7/5
Amazing
Posted on Jun 10, 2024
The reception at the front desk was particularly good. The enthusiasm of the Northeastern people made people feel at home. The surrounding transportation is convenient and it is not far from several tourist areas. Especially the snack night market behind the hotel is great. On the first night Went to have a big Northeastern barbecue. The next day, we visited the Shenyang Forbidden City during the day and went to see Errenzhuan in the evening. It was lively and funny, and it was worth spending money to buy happiness!
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Response from Property: Xiaoyi is very happy to see your comments! Your satisfaction is the most beautiful language we hear. We look forward to meeting you again, and happiness will always surround you!
Lucylim
Guestroom (2 beds)
Stayed in May 2024
Other
6 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very clean, the graffiti door number is very artistic, the lobby layout is very romantic and quiet, the kind that can be used for work... It is diagonally opposite the iconic building of the big gold coin in Shenyang, and is actually just one street away from the train station. This store is almost opposite the intersection. You can go directly to the train station to the north, and walk south and then east (a few hundred meters away). There is a night market, which is very hot (noisy). The Jindalai kebabs recommended by the waiter are delicious, but too noisy. You can't hear the people talking on the other side... The hotel service is also very good, there is a convenience store downstairs, and the water provided by the hotel is all Nongfu. If you ask for a few more bottles, they will be delivered quickly. I will stay here again next time.
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6/11
Response from Property: Thank you very much for your praise. Xiaoyi has always been attentive to service. I hope that your stay at Ibis during your trip will be as warm as returning home. Xiaoyi will work harder in the future to achieve perfection~~~Looking forward to your visit Come again, okay~
sssssssssszy
Superior Double Bed Room A
Stayed in May 2024
Couples
38 review
5.0/5
Outstanding
Posted on May 20, 2024
The experience was very good, and I was given a room upgrade for free. I have stayed here many times. Every time I come to Shenyang, I book a room with him. The parking downstairs is very convenient and there are many vacancies at night.
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Response from Property: A beautiful day starts with a like from a cute guest! It is said that companionship is the most lasting confession, and the best companionship is that you are always there with me. Thank you for your love as always. I didn’t have time to participate in your past, but I hope you will always be there in my future!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on May 2, 2024
A very pleasant journey, the front desk service is very good, the room is clean and tidy, the room is also very large, and the surrounding transportation is convenient. It is worth recommending!
Original TextTranslated by Google
Response from Property: Seeing your affirmation, Xiaoyi is overwhelmed with joy. We are like family and friends. When traveling, the most beautiful experience is to feel at home. I wish you all the best.