Guest User
December 3, 2024
I think I made the right decision by choosing this hotel as my first stop, based on 2 points:
1. Experience the history and architectural style of Shenyang immersively. This hotel does have this history deposited here. Many founding generals such as Mao Zedong and Chen Yun stayed here. I am also willing to pay for this sense of history.
2. The books on the history of Shenyang in the room allow me, a first-time traveler, to understand the city in the shortest possible time. This value is something that many other hotels cannot provide, and it is also the biggest gain this hotel has brought to me during this trip. Thank you so much.
But because of this, we have higher requirements for this hotel, and here are some problems during the experience.
1. I stayed in room 323. There was a very strong ammonia smell from the floor drain in this room. Even if the bathroom door was closed, the smell would still permeate the entire room.
2. There are deficiencies in service. The hotel does not have a Shenyang travel guide to promote Shenyang's cultural tourism culture; takeaways and express delivery cannot be delivered upstairs, and hotel employees will not deliver them to the room, so you can only go down and pick them up yourself.
3. The hotel’s most valuable historical introduction book is still hidden in the drawer. I can’t see it unless I open the drawer.
To be honest, from the perspective of consumers, as an old store, the biggest advantage of your store is its history and culture. It does not maximize its own advantages, and its service and hygiene advantages are not as good as those of newly opened hotels. , then why do the tourists who come to stay pay for you?
Please be sure to solve the problem of ammonia smell in the room. This is the lifeline of the hotel industry. Even though it is an old hotel, there should be a solution. The history of the hotel should be its plus point, and your service and cleanliness should be worthy of its past history, instead of making its history the only aspect of the hotel.
Chairman Mao eyes on you.
Friends who live nearby can go to the Xita Forbidden City first, and then go to Beiling.
Original TextTranslation provided by Google