Magnotel Hotel (Shenyang Shenbei University Town Fantawild Store)

It was so bad, it was full of bugs. When we woke up early the next morning, the three of us had more than 40 bites, and the child had nine bites on his face and body.

Overall: The hotel designer should be quite sentimental, and the hardware facilities are pretty good. However, there is a lack of service awareness and the overall experience is extremely poor. Facilities: The design is grand and beautiful. However, later management and maintenance cannot keep up. The toilet seat was broken, towels were placed on the counter and there was no towel rack. Hygiene: The smell of decoration is very strong as soon as you enter the house. It seems that you were allowed to move in without any land reclamation. There were many cigarette butts on the balcony, as well as materials left over from the construction. There are Holiland cake boxes behind the curtains, mosquito repellent stickers on the lamps, and hair on the pillows. Service: Asking the staff for directions, the waiter said in a very stiff tone: "You have to check Gaode yourself." I was resting in the store when I heard two knocks on the door. Before I could ask, the door was opened. From knocking on the door to swiping the door card, it only takes 2 seconds, and there is no second knock on the door. Finding someone inside, he closed the door and left without any explanation. When asked about the situation, he said confidently: "You show it is a clean room." Does that mean that people may come in at night, and there may be other guests. And he also said: "Didn't I knock on the door?" It can only be said that there is no training for such problems. Just say: "I'm sorry." Not "I'm sorry." There is no explanation of what went wrong. The clothesline in the bathroom cannot be seen clearly unless you look carefully. It must have been used by the previous wave of guests. The cleaning staff should be responsible for taking it back, otherwise tall people can touch it and it is quite dangerous. The sound of running water in the shower is quite loud. I don’t know if it’s because the water was not cleaned up or what happened. Breakfast: For the price of 18 yuan, the dishes are very rich and exceed expectations.

It is a newly opened hotel with new facilities, so the decoration is a bit heavy. The room space is still OK. It is not far from Wanda and other shopping places, about 3 kilometers. didn't have breakfast

On the first day I checked in, I was told that the cleanliness was so bad that it looked like a painting. This picture is from my second day of extended stay. I asked the front desk to clean it before I left. I told the front desk to clean the sheets and change them. I left at 10 o'clock and came back at 2 o'clock in the afternoon. If I don't change the bed, table, I changed the bath towels without tidying up. I knew that for a family of three, I only had three toothbrushes and two bottles of water. After taking a shower, I plugged them in and dried them before the power was turned off. I ended up sleeping with wet hair. It’s a pity that such a big room has poor management and poor hygiene. It’s only been open for a few days.

房間很新，衞生打掃得不徹底，濕巾擦了擦牀頭櫃，臟死了！ 作為連鎖酒店，手機充電線也沒有。 對前台的服務是非常不滿意的！！！到店停車不確定門口的停車位置是否合適，想讓前台幫忙看一眼，前台距離門口很近，前台堅決不肯邁開高貴的雙腿，二個前台一動不動；你説人家服務不好吧，人家禮貌中帶着冷漠。進入房間後網絡連接信號不好，打電話問前台，前台態度急促中帶着敷衍。就是那種禮貌中帶着敷衍不耐煩的態度，相當影響情緒！

白玉蘭酒店整體體驗不錯，地理位置便利，服務態度熱情，房間乾淨整潔，設施齊全，性價比高。部分房型稍顯緊湊，隔音效果一般，但早餐種類豐富，適合商務出行或短途旅遊。總體值得推薦，符合中端酒店標準。