The stay was great. I called ahead and notified them that I was coming in late due to getting off of work late. They had no problems of me checking in late. You must have a key card to get into the building is nice. Staff were friendly. It was in walking distance to FedEx building for the Grizzlies game. The building is downtown Memphis and you’ll hear the sirens from first responders. The breakfast needs a little more of a selection however it is good. At check out I usually get a print out of my bill but I was told I already had one from the third party.