Roseway River Cottages

The staff is exceptionally friendly and accommodating. The accommodations are immaculate, spacious, and comfortable with amazing beds and blackout curtains, providing a peaceful stay. Regular cleaning ensures cleanliness.

Unfortunately, zero was not permitted as a rating! There are many words we could use to describe our experience with our accommodations and the owner himself, with none of those words being pleasant. The utter shock that we felt upon finally getting through the door was unbelievable! I can safely say that had we not driven for nearly 2 ½ hours (and being so far from home) we would have demanded our money back and left. I will be sharing some photos but seeing it in person tells a much better story. The photos and description online was obviously outdated because had we seen what our cottage was actually like we would never have booked it. The kitchen was so small with little or no counter space. The plastic drain board for the dishes hung off the counter so a cloth had to be used underneath so as not to get water all over the counter. And speaking of drain tray it was disgusting – stained, dirty, etc. The freezer had empty ice cube trays and ice cubes were loose in the freezer. The TV remote was nowhere to be found. One of the ceiling lights in the kitchen had a bulb blown out and one of the holes for the ceiling light in the living room was missing a bulb completely. The piece of carpet or rug in the living room had large white stains. The bathroom looked they had started to do a renovation but didn’t finish it. The toilet was for a child as it was so small and possibly was 12 inches high! Every room had blinds that were broken, some worse than others. There was a jar on the table and when we took the cover off it was a candle with burnt out matches, clumps of half burned wicks – it was gross and disgusting. The outside was the best of this accommodation. When we called Daniel, the owner shortly after we arrived he came to see us and seemed flustered blaming the cleaning staff for the inadequacies. We asked if this was his only property to which he said he had several others. I guess that would explain why this was in such dire need of repairs, even a coat of paint would have helped. We also said we had difficulty opening the door and in a snide manner he stated “you have to turn the handle to the left”. How ridiculous! Any door should be able to be opened by turning the knob either way. My husband asked if we were permitted to have a fire to which he said “yes, from 8:00 pm to 7:00 am. We tried that first night but there were so many black flies that we cut it short. While we felt we were off to a very unwelcoming, rough start with very poor accommodations, we wanted to try and make the best of it. Our friends were in the next cabin (#2) which also was very dilapidated as well. We decided to go out and purchase some supplies so we would be able to enjoy the fire that evening. We had to wait as Daniel was going to their cottage to replace a broken toilet seat. After much grumbling about how busy he was he finally came back, replaced the toilet seat and we went out. We purchased bug spray, bug repellent candles and afterbite