Guest User
February 5, 2025
Notice! ! ! People who come by train should think twice before booking here, especially during holidays when there are many people! ! !
Although this hotel claims to have its own charging pile, in fact, the charging pile is not their own, but shared with the nearby Fanghua Hotel. The parking space for the pile is also at the entrance of Fanghua Hotel. When we went there, there was a blue-plate gasoline truck occupying the charging parking space for a whole day and night! ! As a result, we were running low on battery and had to look for charging stations all over the street late at night. It happened to be a holiday and all the charging stations were full. I was so anxious that I couldn't sleep well that night! !
We approached the hotel and asked them to resolve the issue, but they initially acted as if it had nothing to do with us and told us to go out and find a charging station ourselves! It was not until I complained to Ctrip that they called to explain, but in the end the problem was not resolved, and they refused to admit that this was not their charging station at all!
Since you use this as your condition to attract customers, you must be responsible for the conditions you provide! Carefully manage the electric cars that leave the charging station parking spaces for hotel customers! ! Otherwise, don’t tell others that you have a charging station, because you have no control over this charging station! !
We failed to find a charging spot until after 11 o'clock the night before, so we complained to Ctrip, and Ctrip called them to confirm. The next day when we were having breakfast, we heard the staff complain that it was so annoying that someone called her so late at night when she was asleep!
I am really speechless. If you can solve this problem, we can go to bed early like this staff member, so we don’t have to go back at 12 o’clock in the morning because we couldn’t find electricity and then get up at seven o’clock the next morning to look for a charging station! We don't want to be more tired when traveling than when we go to work!
If you don't want to set up lock reduction and more charging positions, then don't advertise that you have charging piles. I will then go to a hotel that actually has charging positions.
Original TextTranslation provided by Google