Wyndham Garden Burabay

The property provides spacious, clean rooms with good views and quality bedding. It boasts a fantastic location near the beach and offers excellent customer service and facilities. However, some guests found it overpriced.

Wow, definitely *not* worth the price! We paid for a room with a king-size bed, and we got a room with 2 (uncomfortable no less) twin beds pushed together. See photo below. Room service was substandard and overpriced. We ordered lattes in the morning, and they were small, made with poor quality coffee, and arrived lukewarm yet cost about $4.50 each. The customer service was also substandard, with only a couple of the front desk staff with whom we dealt being helpful and friendly (one woman named Violetta was wonderful), and the rest dismissive and more what I'd expect at a budget hotel. Eggs and potatoes for continental breakfast came out of the warmers lukewarm, and the coffee served for breakfast was quite bad. I would have been fine with most of this -- with the exception of the bed issue which seems practically akin to fraud given the difference in price the hotel charges for 2 twin beds versus a king -- if we'd paid $180 or so per night rather than the $230 per night we actually paid.