Me and my husband decided to celebrate New Year 2024 in this hotel because we had already stayed here 1 year ago and we fell in love with this hotel!!! I have never seen such a big swimming pool in my life in any hotels in Egypt. Of course, you can find several small pools in a hotel, BUT here along with small ones you will find a real huge and deep one with a pool bar in the middle (special thanks for out barmen Muhammad)!!! I adore swimming, that is why for me it is very important to have beach nearby and of course pool on the territory of the hotel. The beach is situated literally 5-7 minutes by foot, just cross the road and pass the other hotel which is Jaz Group as well. The stuff is very friendly, polite and always smile, ready to help you with anything you need immediately! The room service is also great, can’t complaint on anything, special thanks to our room cleaner Ahmed, great job!!! The variety of food in restaurant is amazing: meat, fish, vegetables, soup, fruit and lots of bakery, what else you need! You can always find something to your taste! A special thanks to restaurant manager Reda who was so attentive and kind to us! I also recommend SPA salon, especially massage. Massage girls are all very professional and attentive to your wishes! The reception works 24/7, always help immediately with all of the questions or problems you have, special thanks to Muhammad and of course Russian speaking lady named Alesya! Alesya is just a brilliant, smart, beautiful, helpful, professional worker! As soon as we have some questions or little problems, she was always here to help us immediately! Such a great service! We want to say again million times "thanks" to all these people stuff and the hotel for great wonderful amazing holiday from 30.12.2023-09.01.2024! We loved and enjoyed every single moment and of course we will come back this year again!!!!