Jaz Sharm Dreams

Clean, very nice pool. Good food just a bit monotonous

I book this hotel for my boss. It is non refundable but I tried to modify the booking anyway. Because my boss changed his plan right after I booked the hotel. I book for 3 nights, but my boss stayed for 2 nights. Trip officer has tried all possible ways to contact the hotel (emails and calls), but this hotel is so difficult to contact. Almost impossible. When my boss was on the spot in the reception, the hotel reception said the modify is accepted and we only have to pay for 2 nights. But I was charged for 3 nights anyway.

Reading some of the reviews en route to the airport I began to feel a little worried. But I absolutely needn’t have been! From the moment we arrived we felt like valued guests - the staff members all said “anything you need just ask” and they meant it. Yes the food is a little “samey” but you’re in a foreign country and they’re trying to please so many other nationalities. That said, we always found something to eat from the many many dishes on offer. Four cereals on offer at breakfast, on a personal level I would have liked porridge / muesli or granola but there were plenty of other foods for me to choose. Hubby enjoyed the amazing breakfast omelettes very much and the omelette chef was so helpful and friendly. Yes, the rooms are a little dated but remember you are in Africa and it’s not going to be like being at home. We were in block 2 room 1111 so close to the pool and restaurant , perfect for us. Around the complex there is always someone polishing, mopping and sweeping and everywhere is super tidy with not a speck of litter anywhere. All the staff are so friendly and you will definitely find your favourites who really look after you. And they do appreciate a little “thank you” ;) here and there. The pool areas are beautiful and clean, sun beds very comfy, life guards very helpful, gardens very well manicured and maintained. The a la carte restaurants are ok but most of the time we ate in the main restaurant. Drinks wise the all inclusive options are local spirits and beer, we both liked the beer and we preferred the spirits when in a cocktail. The espresso martini in the Caribe bar is especially good! Would we return? Absolutely yes, lovely place and highly recommended for some winter sun!