Fun & Sun Naama Waves Hotel

Guests appreciate the exceptionally helpful and friendly staff, impeccable cleanliness, and convenient location near the beach, town, restaurants, and shops. The spacious rooms and restaurant receive positive feedback as well.

So we just got back from our stay at Naama Waves, what we will say about our trip is it was amazing. We have 2 young children under age 6 and they had the best time. From the moment we arrived at front desk, the hotel receptionist took our passports and said you go and eat first i will take care of everything and check you in. When we came back from the restaurant he had prepared everything for us and gave us our key cards for our room. We then woke up to 38°C the following day, thank god for AC because we were extremely hot to say the least. The food was standard holiday buffet style, they would do a different cuisine each day. I would like to give a shout out to the restaurant manager Ahmed and one of the waiters very young lad Abdul Rehman, they would see us coming and get a table ready and already knew our drinks. Obviously we dont drink due to being muslim but they kept topping us up. The restaurant manager learnt that my eldest loved brownies and they had run out at lunch he went to the head chef who prepared 4 delicious fresh nutella brownies for my daughter. Every time we walked into the restaurant he would ask my daughters what they wanted and befriended them. The hospitality and the staff are unreal and we have never felt more welcome in a hotel and genuinely feel like the staff here are one of the main reasons we would come back to the hotel. Now, the negatives. The hotel itself is lovely and clean and the rooms are spacious, however there were a lot of things that could do freshing up on. The rooms need a fresh lick of paint with new furniture as the rooms look dark with all the wood accents, the bathrooms can also do with updating and new shower heads with new drainage systems. Everytime we had a shower we had to stop as the water kept rising up almost flooding the entire bathroom. The waves pool is needing to be updated as the pool itself is lovely however the flooring is sharp me and my daughters have cuts all over ourselves due to the pool being too sharp. The sunbeds were almost always taken we luckily made a friend who would wake up early for a run so she would put our towels on sun beds for us. (Thanks Becks!) Some staff speak limited English as the preferred languages out there are Arabic and Russian so trying to communicate with them was a little difficult but thank god for google translate! The hotel wifi is not the best it would cut out or keep disconnecting itself whilst we were in the middle of phonecalls or whatsapp video calls from home so i would recommend buying an online sim card, i used a company called Maya Mobile paid 5 quid for 1gb of data for 5 days. The beach isnt very far, do not use google maps as it will tell you to walk around genena city and through the long way which is around a 35 minute walk, when you can just cut through the other sister hotel Naama Bay hotel and resort. There is soho square and a fix price market where you can buy everything from Dubai chocolate to very good co