We have spent 9 nights in this resort, absolutely fantastic. I must say that at the first sight, being tired after the trip with 2 kids, the room wasn’t fully prepared. We had a junior suite and the bed for the kids was not prepared. When we booked, we saw that there was a couch and we thought it was convertible in order for the kids to sleep together. Problem has been fixed immediately, they provided two beds, very comfortable! The pools absolutely great, kids enjoyed a lot. Rixy club, kids club very entertaining, the girls were pretty much involved in making kids to have fun! A great variety of food, for all tastes, the a la carte restaurants all high level! A big thank you for Ramdan, that made everyday our room incredibly clean and as a master of towels, he made us find crocodile, scorpio, octopus and even a cake for my birthday on the bed. Another person that I really want to thank is Ahmed, the fitness trainer in beach area. I would kindly ask the management to put him in a brighter light as I initially thought he was a guardian. Maybe a tshirt with fitness instructor would fit him as he is a GREAT trainer. You only need to approach him and say that you want to train and believe me, he knows his job very well!