Ivy Cyrene Island Aqua Park Resort

It was nice and good resort have to add Pakistani food.

We were placed in old, smelly rooms with no balcony – absolutely nothing like the photos or the offer we paid for. The room reeked of cigarette smoke, and there was even an ashtray provided – clearly encouraging smoking inside. This is completely absurd in a hotel, and yes, it bothered me deeply even though I’m a smoker. The smell was unbearable and made the stay even more unpleasant. The reception staff were extremely rude and unhelpful. There is obvious and disgraceful discrimination based on nationality. The safe didn’t work, the air conditioning barely functioned, and the water pressure in the bathroom was so weak it made showering difficult. The food was repetitive and low quality – the same tasteless salad every single day, with no variety or care. As for the drinks – absolutely appalling. The alcohol was undrinkable, of the lowest possible quality. At breakfast, the only coffee available was instant Nescafé – they have clearly never heard of a basic filter coffee, which is a standard everywhere. The juices were so watered down that they had color, but tasted just like plain water. It felt like everything was designed to cut corners, regardless of how it affected the guests' experience. To make things worse, we had a reservation for the so-called "Italian restaurant", which turned out to be yet another buffet. Not a single waiter came to take a drink order. When I politely asked the bartender for ice, he literally laughed and said, “We don’t offer ice in our restaurants.” When I asked if he was serious, he simply replied, “Yes.” That level of arrogance and lack of customer care is simply shocking. ✅ This is a hotel for people with no taste and no standards. If you value quality, comfort, and basic respect – stay far away.

I appreciate everything superlatively! Food to everyone's taste, drinks and especially excellent beer (by the bottle, not the dispenser), both at the resort and on the beach! Lively entertainment team, and about the guys who served us, from the receptionists, waiters, cooks, waiters and the rest of the team, I have no words... Congratulations and maximum thanks! It was a dream vacation! Too bad about the wind... I definitely recommend and we will come back here! All the best!

I liked the friendly staff, the elegant cuisine and the professional chefs at your hotel. I really liked the level of service and timely execution of requests. Special thanks to the service staff for the quality. Thank you so much for this resort. This hotel is so cool!