Kailaiya Hotel (Shaoyang High speed Railway Station Store) Reviews

Response from Property: Hello, distinguished guests. Thank you very much for choosing Kelaiya. From your comments, we can see that you approve and like our hotel. It is indeed an honor for Kelaiya to be able to satisfy you so much, kelaiya is also making continuous efforts to create an atmosphere where the guests can feel at home. We are most pleased that you are comfortable here, having a good meal and having a good time, we sincerely invite you to join friends, relatives and Kelaiya next time.

Response from Property: Hello, distinguished guests. Thank you very much for choosing Kelaiya. From your comments, we can see that you approve and like our hotel. It is indeed an honor for Kelaiya to be able to satisfy you so much, kelaiya is also making continuous efforts to create an atmosphere where the guests can feel at home. We are most pleased that you are comfortable here, having a good meal and having a good time, we sincerely invite you to join friends, relatives and Kelaiya next time.

Response from Property: Dear guests: Hello! Thank you for your review. Your support and encouragement are the biggest motivation for us to move forward. We have always implemented a relatively strict inspection system for guest room hygiene management. It is a pity that this situation happens! We will check the reasons one by one, strengthen the control of guest room hygiene and environment, and provide guests with a warm and comfortable stay. All the staff of Kailiya Hotel look forward to your visit again!

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.

Response from Property: Dear guests: Hello! Thank you for choosing Kai Laiya Hotel. I am very sorry to bring you such a feeling. The good reviews are the true feelings of the guests. When adding WeChat, we should tell you that if you have any needs during your stay, you can contact us directly. If you are satisfied with the stay, A positive review from us. We have always implemented a relatively strict inspection system for guest room hygiene management. It is a pity that this situation happens! Because we did not receive feedback from you when you were in the hotel, we do not have the information and conditions of the specific rooms for the time being. We will check the reasons one by one, strengthen the control of guest room hygiene and environment, and provide guests with a warm and comfortable living space. What we have been pursuing. The invoice you mentioned has not been issued to you. We will issue it as soon as we receive your invoicing request. If you have any other questions, you are welcome to call the front desk. I wish you a happy life and all the best!

Response from Property: Dear guests: Hello! If your negative review is not malicious, you are welcome to call us to complain or give us advice. We are happy to accept and improve it. wish you a happy life!

Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled in our employees the service of Kailiya, so that guests can truly feel like going home. We will continue to sum up our experience and keep working hard. We look forward to You're home again!

Response from Property: Dear guests: Hello! We understand your feelings and ask for timely examination and treatment. According to our preliminary consultation, the red beans that appear may be vesicular rash, which is caused by viral infection. The possibility of infection due to hygiene or insect pests is small. The hotel has very strict management regulations on hygiene management and the use of washing supplies. The prevention and control of four pests is also our daily work. If this happens and it is related to the hotel, we will not shirk our responsibility. We have arranged a dedicated person to contact you. Hope the reason can be found out soon. I wish you: a speedy recovery!