Guest User
December 8, 2023
It’s really hard to say enough about this hotel. 1. When I checked in at night, the front desk couldn’t find the order. Then I kept asking my colleagues on the phone why the password was wrong. Finally, the colleagues on the phone impatiently said, don’t waste time with me here. Yeah, the password is correct. You check the customer in first! A full 30 minutes had passed by this time, and luckily no other guests checked in during this time! 2. When the takeout arrived, I was told that it would be delivered by a robot, but it didn’t arrive for 15 minutes. I had to go to the front desk, and the front desk was still lying on its stomach. Then it told me that the robot was busy, and I pointed to the lobby where the robot was. 3. The check-in form said check-out at 4 o'clock. The front desk told Ctrip that the reservation could not be canceled at 2 o'clock, and then told me that it could be postponed to 3 o'clock. I thought there was no point in checking out quickly! As a result, the power was cut off on time at 2 o'clock, which was exactly one minute! I scanned the QR code in the parking lot before driving out without being disrespectful. This is the first time I have seen such a magical hotel! Finally, I would like to say that the facilities bed is comfortable, Jin Koer's, the floor tiles are super slippery, and the bathroom panel is broken. I suggest the hotel make rectifications, otherwise there will be accidents. I have been holding on to the wall and I am not an alarmist!
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