Guest User
June 30, 2024
The first negative review is for this hotel. I was mentally prepared before checking in. It is an old five-star hotel, leaving aside the environment. When we arrived at one o'clock, there was no room. We understood that the weekend might be busy. Before we had time to clean, we put down our luggage and prepared to go out for a while and then come back to check in. The weather in Shaoxing has been hot and humid recently, so we walked together and came back. It was extremely hot, and there were three children, one of whom was a baby. When we checked in at around three o'clock, we were told that the room was still not ready, so we were asked to continue waiting. . . Consumer rights mean that you have to check out at 12 o'clock, but check-in has to wait until you have a room available? ? ? The room rate of 700 to 800 yuan is not expensive, but the minibar charge is not understandable, and the charge is not clearly marked, but is hidden in a very hidden brochure! ! When I was about to check out the next day, I found an oversized little beast in the room. What's even more irritating is that when I informed the lobby manager, the lobby manager said, OK, I'll ask the ward inspector to take a look, and then nothing happened! ?
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