Guest User
February 14, 2024
The room was very poorly maintained. The bed sheets and quilt covers were dirty and gray. Only the pillows were white. The contrast was particularly obvious. The bathroom door had no door handle or lock. The sink was super small. There was no anti-slip mat in the shower room. You had to fall down when washing your feet. My friend's room also had spider webs. Because we brought children, we slept together on two beds. When we opened them, there was a lot of garbage and thick dust underneath. It was really the dirtiest hotel I've ever stayed in. I had booked to stay for two consecutive nights, but had to change hotels. When I applied for a refund, I chose the change of itinerary. As a result, the refund was based on the room rate of the day. I paid 80 yuan more for one night. I was speechless. I told the front desk that it was unreasonable and I wanted to give a bad review. They said indifferently that it was your right to give a bad review, so I gave a bad review! In addition, the underground parking lot is also charged, 30 yuan a night. I originally thought of changing to another place to stay, and I didn't want to give a bad review, so I didn't take any photos. I didn't expect that not only the hygiene was poor, but also the service attitude was poor, and the bad review was deserved.
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