Lavande Hotel (Shaoguan Shahu Park)

I booked a view room, the view outside is as shown in the picture (one-story bungalow). The KTV was super loud and noisy at night, and the whole room felt like it was vibrating. There was no sound at 9 or 10 o'clock, but it was very loud at 11 o'clock. My family accompanied me to take the exam, and I couldn't sleep all night because of the noise. Before checking in, I asked to reserve a quieter room on a higher floor. The front desk arranged the 6th floor and assured me that the 6th floor would not be noisy. The KTV is on the 2nd floor, and there is no sound on the 6th floor... Choose carefully.

The room environment is good, the front desk staff is very good, serious and attentive

First of all, the room was out of power. We contacted the customer service staff at the front desk to consult a cleaning lady who came to solve the problem but failed. A male manager took the stairs for half a day but did not come. We waited for nearly half an hour and were too tired. We hoped to change a room. But the aunt and the front desk replied to us: "You messed up the bed, and it costs 30 yuan for cleaning." So if I go to check if there are any hygiene problems on the bed, and if the quilt is not clean, do I need to change the room? It's not that I can't afford 30, but the waiting time, the processing process and the solution make the customers feel too much pressure and emotion; secondly, the KTV singing ended at nearly five in the morning, and I didn't get a good rest all night. Although there are earplugs on the fourth floor, they are useless. I will not go back here again. There was no such situation when I stayed at Lifeng before; This time, I was so disappointed. Although I know that I am not the only customer, I believe that those who have come here will not come back. Pictures are not related to comments.

The room is spacious and the newly renovated room is very modern and well equipped.

The hotel is located in a residential area with a lively atmosphere. There are convenience stores such as Meiyijia downstairs. There are many small shops for buying food and daily necessities across the road from the hotel. There is a vegetable market about 5 minutes away on foot, and Moore City Shopping Center is about 10 minutes away on foot. It is very convenient for eating and shopping. This time I booked a suite, which has a very high cost performance and a large area. There is a large cloakroom as soon as you enter the door, and there is another cloakroom in the bathroom. The most distinctive features are its four-separated bathroom, double washbasin and migratory line. The whole house is disinfected, and it feels very clean and fresh.

The hotel has its own parking lot, the front desk is professional and enthusiastic, there is no dedicated non-smoking room, and there is an air purifier. The room is spacious and bright, there is no night light, the water pressure of the shower is OK, there is a zero-pressure latex pillow, there is a self-service laundry room and a gym, and the breakfast is average. Because the karaoke of another tenant in the podium may disturb the guests, the hotel kindly wrote a notice and provided earplugs. At first I thought it was okay, but in fact it was "shot". After getting up at three in the morning, I heard singing one song after another, interspersed with dico, and it didn't stop until six in the morning. I heard that guests and residents complained one after another, and the hotel also reported to the relevant departments, but it was useless. If you have requirements for sleep, you can call the hotel to solve it when booking.