Guest User
March 30, 2024
First of all, the room was out of power. We contacted the customer service staff at the front desk to consult a cleaning lady who came to solve the problem but failed. A male manager took the stairs for half a day but did not come. We waited for nearly half an hour and were too tired. We hoped to change a room. But the aunt and the front desk replied to us: "You messed up the bed, and it costs 30 yuan for cleaning." So if I go to check if there are any hygiene problems on the bed, and if the quilt is not clean, do I need to change the room? It's not that I can't afford 30, but the waiting time, the processing process and the solution make the customers feel too much pressure and emotion; secondly, the KTV singing ended at nearly five in the morning, and I didn't get a good rest all night. Although there are earplugs on the fourth floor, they are useless. I will not go back here again. There was no such situation when I stayed at Lifeng before; This time, I was so disappointed. Although I know that I am not the only customer, I believe that those who have come here will not come back. Pictures are not related to comments.
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