Guest User
May 21, 2023
After checking into the hotel, I got up in the morning and went downstairs to ask the waiter why there was no hot water and why the elevator stopped. We live on the fourth floor and have big luggage. The waiter said it rained last night and the elevator was broken? ! ! ! I secretly wondered (will the elevator break down if it rains?), but what if I thought maybe I was unlucky? I asked the waiter what to do with so many luggages? The waiter said that there was nothing we could do, so you had to work hard... Speechlessly, he turned around and was about to go upstairs to get his luggage. Suddenly, a guest in the lobby got angry: ***, are you going to kick the guests away? There's no hot water, no elevator, and it's so hot that you just shut off the water and electricity to save costs. This time the store owner didn't know what kind of magic was used. Within a minute, the elevator was ready and the hot water came. It seems that we are too talkative, and when we encounter customers with bad tempers, they immediately change. I really can't give a good review to a store like this. Service awareness is too unsatisfactory. As long as there is one customer, we must maintain the most basic operations. We hope that the store's service awareness will be greatly improved so that it can have good reviews.
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