Serena Beach Resort & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Shanzu
Serena Beach Resort & Spa
No.3 of Premium Hotels in Mombasa
Beach Homes, Serena Rd, Shanzu, 00100, Kenya
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Highlights
Lots to do
Free parking
Delicious breakfastAmenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Hiking
Sauna
Spa
All amenities
Property Description
With a stay at Serena Beach Resort and Spa in Mombasa (Shanzu), you'll be a 4-minute drive from Bamburi Beach and 6 minutes from Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.
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8.9/10
Good holiday destination
All 54 reviews
Surroundings
Airport: Vipingo Estate Airport
(17.9 km)
Airport: Moi International Airport
(24.2 km)
Landmarks: Mombasa Marine Park & Reserve
(140m)
Landmarks: Shanzu Beach
(280m)
Landmarks: Ngomongo Villages
(860m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Standard Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
4
Superior Double Or Twin Room, 1 Bedroom
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Sea View Superior Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
9
Junior Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
Sea View Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
4
Deluxe Twin Room With Garden View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Lamu Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Mosquito net
Check Availability
3
Deluxe Queen Room With Garden View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Executive Studio Suite, Terrace, Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
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Guest Reviews
8.9/10
Very Good
54 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.9
Average for similar properties in Shanzu
Josephine Gichuki
February 2, 2025
Good holiday destination
Guest User
August 6, 2025
Apart from the slightly small room, there are no other problems. The hotel is on the beach, the scenery is very good, and the sunrise is super beautiful. The seafood restaurant is very good, and I tried different teas for 3 nights, and they were all delicious.
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YuA
July 22, 2025
Beautiful environment and natural scenery
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Susan
May 7, 2025
(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!
Gilles
April 30, 2025
Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable.
Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Steve
March 11, 2025
First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.
Sona
February 20, 2025
This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.
Miriam
December 28, 2024
Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink.
The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones.
We will be back!
Ole
October 18, 2024
Really nice place, Good pool and a beautiful beach.
Lots af monkeys in the garden.
Wonderfull staff
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Hiking
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Tennis Court
Bowling Alley
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
KTV
Additional charge
Children's Pool
Children's Playground
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Taxi booking service
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Bar
Lobby Bar
Room Service
Health & Wellness
Spa
Additional charge
Billiards Room
Table Tennis Room
Sailing
Windsurfing
Diving
Beach Volleyball
Bowling Alley
Tennis Court
Squash Court
Golf Course
Off-site
Beauty and Makeup
Fitness Room
Massage Room
Sauna
Kayaking
Hiking
Snorkeling
Yoga Session
Activities
KTV
Additional charge
Public Beach
Eco Tours
Off-site
Beach Umbrella
Game Room
Fishing
Public Areas
Barbecue
Additional charge
Smoking Area
Garden
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Children's Pool
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1976
- Renovated: 2013
- Number of Rooms: 59
Phone:+254-11485721
Email:mombasa@serenahotels.com
With a stay at Serena Beach Resort and Spa in Mombasa (Shanzu), you'll be a 4-minute drive from Bamburi Beach and 6 minutes from Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Serena Beach Resort & Spa?
The check-in time at Serena Beach Resort & Spa is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Serena Beach Resort & Spa?
What amenities and services does Serena Beach Resort & Spa have?
Serena Beach Resort & Spa has the following amenities and services: Shuttle Bus Service.What amenities and services does Serena Beach Resort & Spa have?
Does Serena Beach Resort & Spa have a swimming pool?
Yes, Serena Beach Resort & Spa has a pool.Does Serena Beach Resort & Spa have a swimming pool?
Are pets allowed at Serena Beach Resort & Spa?
Unfortunately, pets are not allowed at Serena Beach Resort & Spa.Are pets allowed at Serena Beach Resort & Spa?
How much does it cost to stay at Serena Beach Resort & Spa?
Prices at Serena Beach Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Serena Beach Resort & Spa?
Which airport is closest to Serena Beach Resort & Spa?
Vipingo Estate Airport is the closest airport to Serena Beach Resort & Spa, and it is about 34 mins from hotel by car (17.9 km).Which airport is closest to Serena Beach Resort & Spa?
What is the cancellation policy for Serena Beach Resort & Spa?
The cancellation policy for Serena Beach Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Serena Beach Resort & Spa?
About This Property
| Nearest Airport | Vipingo Estate Airport |
|---|---|
| Distance to Airport | 17.91KM |
| Average Price From | NZD626 |
| Hotel Star Rating | 5 |