Serena Beach Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shanzu

Serena Beach Resort & Spa

No.3 of Premium Hotels in Mombasa
Beach Homes, Serena Rd, Shanzu, 00100, Kenya
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With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 72 Reviews
Amenities
Golf CourseOutdoor swimming poolBeach VolleyballDivingSnorkelingHikingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Vipingo Estate Airport
(17.8 km)
Airport: Moi International Airport
(22.4 km)
Landmarks: Mombasa Marine Park & Reserve
(140m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Family Room
8

Family Room

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Standard Room
3

Standard Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Room Details
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Superior Double Or Twin Room, 1 Bedroom
3

Superior Double Or Twin Room, 1 Bedroom

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Sea View Superior Room
2

Sea View Superior Room

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Junior Suite
9

Junior Suite

1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Wi-Fi in room
Room Details
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Sea View Room

Sea View Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Room Details
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Deluxe Twin Room With Garden View
2

Deluxe Twin Room With Garden View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Lamu Suite
1

Lamu Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Mosquito net
Room Details
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Deluxe Queen Room With Garden View
2

Deluxe Queen Room With Garden View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Studio Suite, Terrace, Garden View
2

Executive Studio Suite, Terrace, Garden View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
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Guest Reviews

4.6/5
Great
72 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in Shanzu
Most Mentioned
n‍i‍c‍k‍ ‍u
November 18, 2024
We have been several times. Have never had a bad experience. Always plenty of staff on hand when wanted and they are attentive, polite, helpful and above all cheerful. The hotel itself is beautiful in its location, its position, its architecture, rooms, food and its lovely gardens. Highly recommended.
W‍a‍n‍d‍e‍r‍e‍r‍4‍1‍3‍6‍8‍2‍7‍5‍0‍0‍6
November 18, 2024
The entire resort was amazing. From the rooms, to the pool, to the beach, to the food and all the way to the gift shop, it was truly spectacular. The service was amazing and everyone was super nice, I'd love to come again. Even the local vendors on the beach were nice and I was able to learn another about the culture
E‍s‍c‍a‍p‍e‍5‍0‍6‍3‍2‍9‍8‍7‍0‍8‍3
November 4, 2024
The most beautiful hotel on the entire Mombasa coast (north and south). In true tradition of the Serena Hotels, the hotel has been constructed in the respective local architectural style, here as an image of the village of Lamu. Absolutely beautiful! Most of the bungalows consist of two rooms on the ground floor and two on the first floor and not one of them is built like the other. Thanks to the layout of a village with winding paths between the houses, you never get the impression that there are a lot of people staying at the hotel. Every corner offers yet another intriguing view. There are many different flowering bushes and trees and the air is filled with the magical scents of the tropics. A spacious area by the beach offers total relaxation, with sunbeds, sofas and hammocks under coconut trees, forever whispering in the refreshing breeze from the sea. The rooms are spacious and beautifully designed. Lamp stands, curtain panels and every piece of furniture are made of wood and are individually carved and adorned, again in the traditional style of the Lamu area. The attention to detail is astounding. All this is rounded off with delicious food and drinks, served perfectly by the very friendly and professional staff. Once you have stayed in this gem of a hotel, you never want to spend time in one of those huge, many-storeyed buildings....
C‍e‍c‍i‍l‍i‍a‍ ‍C
November 3, 2024
Talk of serenity! That’s the place to be, went on a solo trip to unwind and this is exactly what I needed. Everything was just perfect, from the rooms, food, nature, games! I got to enjoy seafood at jahazi while getting that breeze from the ocean. Their band will make you not want to leave the restaurant at night This was my best way to escape from my busy routine and I’ll definitely be doing this again soon. Thank you so much Serena!❤️
H‍a‍r‍n‍r‍e‍d‍ ‍M
October 3, 2024
The Sea View Rooms are Clean and offer the view of the Indian Ocean beyond the lush garden filled with Palm trees. The Environment is quiet and conducive for a get away.The lush gardens are well manicured and swimming pool is great for relaxation .It’s a beach front resort which overlooks white-sandy Indian ocean. Overall, the customer service is impeccable.
s‍u‍z‍a‍n‍s‍o‍p‍s‍s
September 12, 2024
Excellent staff that I have ever experienced! From the entrance to the beach to the dinning to the entertainment area 100% The rooms are spacious, well stocked. Bathrooms had everything I'll required. I'll recommend to anyone who wants comfort wrapped with excellence.
c‍a‍r‍o‍l‍i‍n‍e‍ ‍n
August 26, 2024
The room was beautiful, the Bed was great The happy birthday room decor, welcome wine and fruit we're just a great touch the food and service were great. Great views and the place is generally amazing. Birthday celebrations at dinner was really awesome Definitely a return destination. The Swimming pool and the beach front vibes are absolutely the highlight.
C‍l‍a‍i‍r‍e‍ ‍G
August 9, 2024
Our stay at Serena Beach Resort & Spa was an absolute delight from start to finish. The combination of beautiful surroundings, excellent service, and unforgettable experiences made our visit truly special. One of the highlights of our stay was the fantastic time we had at the upstairs bar, where Ruth (also known as Nyota) made our night so much fun. Despite our less-than-stellar karaoke skills, Ruth encouraged us to take the mic, turning our evening into one of laughter and joy. Her energy and enthusiasm were infectious, and she made sure we had an unforgettable night that we’ll always look back on with a smile. We were also served by an amazing team, including Sandrah, Esther, Rebecca, David, and Alice, all of whom were absolutely lovely. Their friendly and attentive service made every moment at the bar and restaurant enjoyable. They went out of their way to ensure we had everything we needed, making us feel truly pampered throughout our stay. Evelyn, the front desk receptionist, was equally wonderful. Her warm welcome and helpfulness set the tone for our stay, and she was always there with a smile, ready to assist with any questions or requests we had. Our rooms were fantastic—clean, cool, and blissfully free of mosquitos. After a day of relaxing by the beach, it was a pleasure to return to such a comfortable and well-maintained space. The resort's attention to detail in ensuring a comfortable stay did not go unnoticed. Overall, Serena Beach Resort & Spa exceeded our expectations in every way. The combination of a beautiful setting, impeccable service, and memorable experiences made our stay truly wonderful. We left feeling refreshed, relaxed, and already planning our next visit. If you’re looking for a perfect beach getaway in Mombasa, Serena Beach Resort and Spa is the place to be!
M‍a‍r‍v‍i‍n‍v‍i‍n‍e‍s
August 2, 2024
Yooooooh I enjoyed every part of my visit... The place is just out of this world Honestly, Serena is the best place in Mombasa. Plus your everyone there is friendly. I made beautiful memories ❤️ I have to admit Serena is the best travel destination in Mombasa. You will see me again very soon.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1976
  • Renovated: 2013
  • Number of Rooms: 59
With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Serena Beach Resort & Spa?

The check-in time at Serena Beach Resort & Spa is 14:00 and the check-out time is 11:00.

What amenities and services does Serena Beach Resort & Spa have?

Serena Beach Resort & Spa has the following amenities and services: Swimming Pool, Snorkeling, Diving.

Does Serena Beach Resort & Spa have a swimming pool?

Yes, Serena Beach Resort & Spa has a pool.

Are pets allowed at Serena Beach Resort & Spa?

Unfortunately, pets are not allowed at Serena Beach Resort & Spa.

Does Serena Beach Resort & Spa provide breakfast?

Yes, guests at Serena Beach Resort & Spa can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

How much does it cost to stay at Serena Beach Resort & Spa?

Prices at Serena Beach Resort & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Serena Beach Resort & Spa?

Vipingo Estate Airport is the closest airport to Serena Beach Resort & Spa, and it is about 33 mins from hotel by car (17.8 km).

What is the cancellation policy for Serena Beach Resort & Spa?

The cancellation policy for Serena Beach Resort & Spa varies depending on the type of room and booking conditions.

About This Property

Nearest AirportVipingo Estate Airport
Distance to Airport17.83KM
Average Price FromNZD830
Hotel Star Rating5