makey444
July 18, 2024
It's a new apartment, you can see the side sea view, and the hygiene is acceptable, probably because it's new! This stay was so disappointing:
1. The housekeeper added WeChat and did not explain in advance what information he needed to provide before he could check into the room. When he arrived at the parking lot, he found that there was no signal at all in the underground parking lot and elevator. He couldn’t receive the message and didn’t know which floor to go to. He was carrying a big bag. Xiaobao, it is really difficult to handle a child and a daughter;
2. The elevators are extremely slow. One of the three elevators is broken, and the other one has to stop at each level and has to be parked with the garbage truck that cleans the room. You can imagine the taste. Even the cleaning lady complained about waiting for the elevator to collapse. Anyway, we are I waited for more than ten or twenty minutes before I got to the room;
3. The smell of smoke in the room was extremely strong. I reported it to customer service. They said that it would be better to open the window for ventilation. Maybe the aunt closed the door after cleaning and did not ventilate it properly. As a result, we opened the doors and windows for two hours before going out, but the smell was still there when we came back. the smell of smoke;
4. The air conditioner is not cool at all and is still dripping. Feedback from customer service said that the temperature is set too low. The water drips only when there is a temperature difference between indoor and outdoor. We are asked to set it to 27 degrees. OK, we do as we do. There are no more drips, but indoors we can only adjust the air conditioner. It’s 27 degrees. I turned it up to blow hot air and turned it down to not cool it. I woke up several times in one sleep due to the heat, and I was sweating immediately. It’s so hot outside now, and the room is still a bit slanted to the west. I can get some sun in the afternoon, but It can be turned on at 27 degrees. How can a large room of 40 to 50 square meters be cooled? The key is that the air conditioner blows out cool air, not hot air. I have never seen that air conditioner blowing out cool air;
5. Jinting Bay is a mature community that just rips off customers. The hotel is more expensive than outside, and the community management is not in place, which affects the accommodation experience. The wild beach outside is much better than the beach here. It costs money to wash your feet here, let alone Said. Although it is a tourist area, the price is definitely higher, which I can understand, but we are not stupid, we are not fish to be slaughtered, and the service is poor, so we will not come again next time.
I have never written a negative review so seriously, and I have never even given a negative review to a hotel, but this time, both the customer service and this tourist community are really disappointing.
Original TextTranslation provided by Google