DIOTEL Hotel

We had such a good experience at Diotel Hotel. The staff are extremely friendly and helpful. The hotel also offered a free red peach making class and free cultural Teochew opera! We had such an enjoyable stay here and would like to thank the hotel and all the staff for the excellent job! One of the best hotel stays I had so far. Thank you! 😊

Hotel was pretty new and not far from the HSR station. It is also fairly near to the Zhujiang Night Food street. Rooms were decent however, the knob for the shower was broken when we checked in. We requested for a change in room but they said they'll send a technician to fix it, and if it cannot be fixed then they'll change our room. Design of the shower cubicle was a little flawed as water seeps out to the room itself. It also seeped through to the toilet cubicle, making the floor wet. Each room was only given a tiny bottle of shower foam, shampoo and conditioner. I can accept having only one tiny bottle of conditioner but how can 2 big adults share one tiny bottle of shower foam and shampoo? I think that bottle alone was only enough for half my body ... Hahaha. I saw the housekeeping auntie and asked for more but she was rather reluctant but eventually gave us 2 more. As I have a habit of also taking a shower in the morning, we used up the shower foam. I asked the housekeeping auntie again the next morning and she said 'you already took extra yesterday' hmmmm... Amenities were also not carefully checked and one of the vanity pack (cotton buds and cotton pad) was actually a leftover/half used from the previous guest. Highlight of the stay has got to be the red peach kueh making session. It was fun, and after making, they will ask if you want to eat it straight away or have it for breakfast the next day. Nice gesture. All in, a pretty good stay.

Very good service. New & beautiful hotel. It is close to food street. We like the tea set, snack and drink in the room.

Good service, staff is attentive, room is clean

All the front desk staff, especially Mr Chenxi provide fantastic service.  The staff even helped to book Didi for us.  They even provided tourist information and eating places. As such, it made our stay very pleasant. Will strongly recommend this hotel.

We absolutely loved this beautiful hotel! The rooms are so beautifully decorated that it made us not want to leave. The hotel had a kueh-making activity for guests, and it was a lot of fun.. There are many shops and restaurants nearby, making it very convenient to stay here.