Guest User
September 5, 2021
Friends who want to book this inn, first read this review. I booked the hotel on the night of September 1st and checked in on the 4th. After my family arrived, the front desk said that I did not see the information about the room reservation, so I followed Calling to check, the front desk's attitude seems as if I owe her millions. I answered the phone and asked who you are. The truth is a bit powerful. After the communication, you don’t understand and don’t talk. After checking, it’s a problem with their hotel system. , Wasted our time, and the attitude was stunned. I don't understand whether this is their corporate culture or the way of hospitality. I really lose the face of the Chaoshan people. The boss should strengthen service management. Don’t let customers pay for your work mistakes, and don’t let this kind of front desk affect the hotel’s reputation. Just rush to the front desk and give me a point.
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