Star Lake Orchid Court Hotel (Mengshi International Plaza, Chenghai, Shantou)

The room was extremely poor. I moved here because another hotel was fully booked. The next day, I woke up to find myself covered in rashes. I initially thought they were mosquito bites, but later my friends told me they were bug bites. The hotel didn't even have a cleaning checklist for that day, so I cleaned based on my instincts. They only came after I called them repeatedly at 6:00 AM, and they didn't even have any sheets. They said they were out of use. A hotel doesn't even have any replacements. I asked them to change my room that night, but the bathroom smelled strongly of urine. The hotel didn't address the bites, saying I'd go to the hospital for a checkup. I even bought the disinfectant spray myself.

I am very satisfied with this randomly booked hotel. The cleanliness and hygiene meet my standards. The hotel style is simple and elegant. The staff has a good service attitude. If I come to the nearby area for business trip next time, I will continue to book it.

I have to praise it. The location is convenient, quiet in a busy city, and there are many delicious foods without going too far. The most important thing is that it is newly opened. The room has a good layout, good decoration design, and is very clean. The TV is also the kind that can be watched without the cumbersome operation of a remote control. The service is efficient, and it can respond immediately when there is a cleaning request. It is easy to park at the door, and there are special parking spaces for guests staying there. I will choose to stay here next time.

Stayed here for two days. The first day was very good so I came back to stay. The second time I stayed there was very bad. First, when I first checked in, I happened to want to do some laundry and opened the shower gel sample but it was empty. It was just an empty bottle but the shampoo sample was full. Then when I wanted to take a shower, I found that there were no slippers in the whole room. There were no disposable slippers or bathroom slippers. I had stayed here for a day before so I knew there were slippers in the bathroom but I couldn't find any. Then I called the front desk to send it. I said the shower gel was empty. There were no slippers either. I also brought a power card. After the first call, they said they would send it right away. After more than ten minutes, there was no movement. After I called again, they sent a pair of disposable slippers but nothing else. When I took a shower at night, I found a comb on the bathroom floor. But we didn't use the comb. The comb on the washstand was not unpacked. So where did the comb come from? Was it accidentally left behind or was it not cleaned seriously? The shower gel bottle was empty, there were no slippers at all, and I didn't know where the comb came from. I was really a little convinced. It makes me feel that the room is not cleaned or cleaned very perfunctorily.

The room is very small and has a bit of smell after the new renovation. The takeaway delivery could not be delivered, probably because of the new address. The people living there are quite messy and there are tenants. But it is safe. The hotel elevator uses a card.

Very good, the room is clean and sanitary, newly opened, cost-effective, convenient parking, if you are driving, it is highly recommended, not far from the city, and convenient to Nan'ao Island! ! !