Guest User
March 16, 2024
I always stay in Vienna when I go on business trips, but this time it was terrible.
It rained in Guangdong these two days and the temperature was cold in the morning and evening. The hotel air conditioner did not have heating and was not informed in advance. I turned on the air conditioner and went to sleep at night. As a result, I was blown by the cold wind all night, causing my fever to reach 38.1 in the morning. I spent more than 200 yuan on medicine and IV drips. I reported it to the front desk but there was no solution. They just apologized verbally and even blamed the consumers. I would like to ask, since it is a service industry, should we solve the problem? The weather in Guangdong has been unstable recently. The room will be cold at night without heating. This is not a small hotel. Can't it even provide heating? The experience of staying in this hotel is terrible. I will not recommend my colleagues to stay here again... I will also complain on other platforms.
I stayed in Vienna at Jieyang Station the day before, and their central air conditioner has heating
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