Shangri-La Yanxu Fuoxi Biyuan (Dukezong Ancient City Shop)

The hotel location is located 5 minutes walk to the main crowded town. The place is quiet for a good sleep. Hotel staffs are very friendly , welcoming you with drinks and treats on your arrivals. They can arrange a 1 time free pick up or send off to airport or train station when you request. 阿方, the hotel staff has help me alot during my trips on transport arrangements to all the sightseeing. The room provide free oxygen supply if you have any altitudes sickness and also have free winter jackets and traditional custom to wear if you need. The room is cosy and all the facilities and toiletries are well provided. Hot showers and the room floor are also well heated when the weather is cold during winter and early spring. I was there on April and night time is cold. There is also free morning breakfast, all day coffee and tea provided. Most staffs can speak and understand English which is good for tourists who don't speak well Mandarin. Many thanks to all the friendly and approachable staffs, especially to 阿方 and the lady cleaner who found back my sunglasses and immediately return to me on the last day of my departure. Will stay again and recommend my friends if ever I come back again for holidays.. 😊

The facilities are good. The room is very warm. The staff is very nice and supportive. My friend forgot her bag when coming to train station and the staff helped her to call taxi deliver her bag without fee. Nice hotel 🙂

We stay here for 2 days. Staffs are very friendly and welcoming. Room is clean and the floor is heated. Even though the weather outside was very cold and dry, the room was warm and cozy. Highly recommend!

Our stay was comfortable from the moment we walked up to the front trying to find the hotel and were greeted in the street for the staff to collect our bags. We were then given traditional Tibetan scarves around our neck and served tea and biscuits as our bags were taken to our room. The garden as you enter is beautifully sweet and the vibe of the hotel is chill and friendly. The staff were so welcoming and accepting of us, showed us all the features of the room, and provided us a free upgrade to a bigger room to accommodate our large luggage. The sky light above the bed is just perfection. In the morning breakfast is served in the cosy communal area and the staff even presented us with a traditional Tibetan knot. We absolutely loved it here, have now made friends with the staff and would recommend anyone to stay here.

Convenient location, despite being in the old town, cars are still able to reach. Place is decorated nicely. Floors are heated, mattress can also be switched on to provide warmth, combined with warm air conditioning, made the room really welcoming to come back to after a day in the cold outside. The staff are really welcoming and helpful with any questions. They provide one free pick up/drop off service which we definitely put to good use. Breakfast is simple and tasty. Only downside is the shower which is hard to set the temperature of and would fluctuate as you are using it. The staff explained it was a result of the plumbing system of the area. We enjoyed our stay here 👍

In the old town, close to everything. Nice decoration and good facilities, floor heating, good breakfast. The hot water system seems to have a problem, the water temperature is fluctuating while you're taking shower. Limited parking places at the front of the entrance.

Well what can I say - this was a really, really great place to stay. The staff were very sweet and wonderful, the hotel is very cozy, and it is just a 5 minute walk from the main places in the old town. The rooms had heated floors which made it all the more comfortable. I also had a really fun time interacting with the young staff and sharing stories and cups of delicious tea which they made. Their library of books is excellent as well, if you want some quiet reading time under the sun roof. As a cherry on top they also have a very cute cat who is sunbathing most of the time. I would most certainly go back here the next time.

Great hotel, clean in a good location. Owner was really helpful and recommend many places to go and things to do. Highly recommend

Nice hotel in 香格里拉 Good staff . They are very friendly. 👍🏻 Good location