Guest User
January 6, 2025
The room is large, but the decoration style is cold and not warm. The wash basin is too small and the faucet is too short, so the water for washing hands and fruits has to be poured into the basin. Particularly useless is the so-called zero-gravity deep sleep mattress touted by Atour, which does not allow the body to be ventilated, making it uncomfortable and making people unable to sleep in winter due to the heat. In a fourth-tier city like Shangrao, a standard double room that costs more than 300 yuan a night does not include breakfast, which has to be paid 48 yuan per person. When checking in, the front desk is extremely slow and asks you to pay extra to apply for their gold card. If you don't have it, you are asked to scan a code to become a member. They try hard to get guests to leave the Ctrip platform. I didn't hear her clearly and asked her to speak slower, but she acted impatient. I couldn't tell whether she was a salesperson or a waiter, and her service awareness was very poor.
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