"Traveling with the elderly and children during the Spring Festival, the hardware is good, but the service needs to be improved. First of all, the hot springs are not available at any time. You can check in in the afternoon of the same day. 2. There is a steam room in the room. I asked the staff on the same day and said that the air conditioner can be used. It has been turned on for a long time, but the temperature does not go up. I asked the front desk the next day and replied that the steam room cannot be used. Third, it is a bit cold at night. , I wanted another quilt, but I was given a quilt core, but the quilt cover was not covered. The duvet is definitely not washed by each guest. This kind of hygiene awareness is not justified, right? Fourth, there are still some small details that suggest improvement. There are no children's slippers, and there are no clothes hooks by the hot spring pool, etc. Fifth, I did not see the butler service mentioned in the comments. No staff took the initiative to tell the hot spring how to do it, how to steam After checking in, you need to call the front desk one by one for all the questions you have. It is understandable that there are few staff during the holidays. I still hope to match the price of 2000 per night."
"Very cozy courtyard, the room is clean and warm. Bring your children to experience the hot springs on weekends. The children like it very much and the water temperature is suitable. In the cold winter, the whole family came to soak in the hot springs, away from the hustle and bustle of the city. Although we only stayed for one night, I would still recommend it to my friends to experience it. My child's doll fell in the room, and the store sent it to me through SF Express. Great service!"
"I was really pleasantly surprised. I booked a special room. When I checked in, the front desk told me that I would be upgraded to a room on the second floor. When I entered the room, I felt that the room was big and spacious and the bed was very comfortable. I didn’t expect such a discount. At the price, you can stay in a star-rated hotel. The facilities and equipment are also very good. They are all new and the rooms are all smart."
Excellent
604 reviews
9.6/10
1 night
From £30
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"Cost-effective, intimate service, when the store, the manager took the initiative to help with the luggage, and also sent a cup of hot tea. The facilities are also very warm. The room is very warm. Any problems can be solved at any time. Parking is also very convenient. The sanitation is very clean. There are several large shopping malls around. You don’t have to eat and drink at all. There is also a snack street next to it. There is a shared bicycle at the entrance of the store. The most satisfying thing is that I brought a clothes and wanted to wash clothes. I can help with the free laundry service. It’s great. It’s purely a night of passing by and resting. I’m afraid I’ll step on the pit. Experience once is really not losing the service of a big city. All staff are smiling and feel very warm. Recommend everyone to stay"
"Service attitude is very good, the room is clean, tidy, breakfast is rich and delicious, service attitude is super good, location is very good, free laundry, free parking"
"From the moment I checked in, I felt what was unique about it. The hotel staff were warm and friendly, they were always smiling and willing to help me with any problems. The room was clean and tidy, well equipped, and made me feel very comfortable.
What surprised me was that the hotel also offered many additional services such as free breakfast, free laundry, which made my trip more convenient and enjoyable.
“This is one of the best hotels I have ever stayed in and I would recommend it to my friends and family without hesitation."
"The room is clean and tidy, the area is large; the facilities inside are very new, the smart toilet; the waiter is warm and polite. The breakfast buffet is plentiful.
The room is warm and it is very comfortable to live in.
There are ground and underground parking, which is free.
Will definitely stay here again next time on business trip."
GGuest UserThe rooms are clean and tidy, well-equipped, service in place, reasonable price, and overall the price is very high. The location is relatively remote, and it is not convenient if there is no car.
GGuest UserThe room is clean and tidy, the area is large; the facilities inside are very new, the smart toilet; the waiter is warm and polite. The breakfast buffet is plentiful.
The room is warm and it is very comfortable to live in.
There are ground and underground parking, which is free.
Will definitely stay here again next time on business trip.
GGuest UserFrom the moment I checked in, I felt what was unique about it. The hotel staff were warm and friendly, they were always smiling and willing to help me with any problems. The room was clean and tidy, well equipped, and made me feel very comfortable.
What surprised me was that the hotel also offered many additional services such as free breakfast, free laundry, which made my trip more convenient and enjoyable.
“This is one of the best hotels I have ever stayed in and I would recommend it to my friends and family without hesitation.
GGuest UserService attitude is very good, the room is clean, tidy, breakfast is rich and delicious, service attitude is super good, location is very good, free laundry, free parking
AAnonymous UserThe check-in procedure at the front desk was very fast, the room facilities are well-equipped, and the charger is very considerate. When I checked out, there was something left in the room. The front desk contacted me immediately and asked if I still needed it. It was really a great service ~ but the hotel The hygiene really needs to be cleaned up. There is still garbage left under the sofa and on the side... The non-slip mats are all moldy. I don't know if I didn't see it or if I saw it but didn't clean it up. The hotel is too close to the main road. I can already hear the sound of vehicles on the road😣
GGuest UserThe stay was very comfortable, the heating was not cold at all, the front desk service was warm, the service was in place, and I would choose this one next time.