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5 star

Artyzen NEW BUND 31 Shanghai
4.7/5274 Reviews

Artyzen NEW BUND 31 Shanghai

Qiantan Shanghai|2.39km from Xinhua Oil And Grain Store
I have never given a negative review on Ctrip, and this time I really have to give a big bad review. Let’s talk about the advantages first: all the staff I encountered were greeted with smiles, and they were serious about solving problems. The service was excellent, but the various hardware and supporting facilities were compromised. The problems I encountered in just two nights include: 1. The air conditioner was cold. On the first night of my stay, the air conditioner was turned on for most of the day and I felt cold even when I showered. 2. The design of the room circulation and facilities is super unreasonable. The shower and bathtub are together without any partition. The door is opened at both ends and cannot be completely closed. Moreover, I did not see anywhere to put clean clothes or change dirty clothes from beginning to end... ...I don’t know if there is any special purpose behind this design, I’m sorry I can’t get it. 3. The water temperature in the bathroom cannot be raised. The answer we received was that the floor we live on has not been occupied for a long time, so it will take a long time for the water to get hot... And we have already stayed on the second night, and the water is still not hot... This Do you think the reason is scientific? 4. The breakfast is hard to describe. It feels like foreigners are trying hard to make Chinese food. It doesn’t matter that the breakfast buffet has few choices. The wontons and noodles are kept warm in a thermos bucket. What’s the point of adding soup when the guests want to eat... and takeaways? no difference. Objectively speaking, the Western-style breakfast is okay, and the coffee is delicious, but the Chinese food is really unnecessary. 5. The front desk phone always fails to get through. It is no exaggeration to say that it takes at least 3 calls every night to get through. This is why I gave up the complaint on the first night. If I have time to call, I might as well solve the problem by myself. As a result, I still had to call several times on the second night before getting through, and the reply I got was that I was talking to other guests at the time. It's so busy that there is only one person working at the front desk at night. This is the only complaint I have about the service. Finally, although the exterior design of the hotel is still very unique, I advise those with children to stick to the Shangri-La next door. Don’t be like me and think about trying a new hotel. This hotel is really unfriendly to families with children.
Kimpton Qiantan Shanghai
4.8/5697 Reviews

Kimpton Qiantan Shanghai

Qiantan Shanghai|2.42km from Xinhua Oil And Grain Store

Latest booking 4 hrs ago

Outstanding Customer Service of Msiss Sherry’s and the hotel staff at Kimpton. I trust this message I am writing to share my exceptional experience with the customer service of Sheryn at Kimpton Hotel. My family and I had the plan to go to Walt Disney Shanghai so I checked this hotel I that was Brand New and just opened so I decided make the reservation; During my all time staying in the hotel I was truly impressed by the high quality and fancy decoration Hotel also the location super convenient near by the mall and obviously the level of service provided and dedication on especial to Miss Sheryn that helped me to settle down my Disney Tickets. From the moment I arrived, the staff exhibited unparalleled professionalism, attentiveness, and a genuine commitment to ensuring a positive guest experience. The attention to detail, courtesy, and prompt assistance were evident in every interaction. Notably super kind and professional as soon as I saw Miss Sheryn I immediately remembered her face, “She was working as a manager in other Hotel in Hongqiao area” that always had super attitude to helped me and my colleagues during the pandemic to get PCR test QRs etc (for sure too many foreigners and Locals must remember Miss Sheryn)… attitude and kindness to help maintain until nowadays specially because with people that we don’t speak Chinese…. The exemplary customer service skills and willingness to accommodate requests left a lasting impression. I believe that exceptional service deserves recognition, and I wanted to take a moment to express my gratitude for the outstanding hospitality provided by your team. Please extend my appreciation to everyone involved. I will undoubtedly recommend this Hotel and your services to my friends, family, and colleagues seeking a remarkable hotel experience. Thank you for setting the standard for exceptional customer service. (Sorry I did not take too many photos) Sincerely Yours , Luis LOPEZ Dimond Elite Member

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Top rated hotels in Shanghai

Searching for hotels near Xinhua Oil And Grain Store? Compare room rates and reviews to find your ideal stay.
Yiting All Seasons Hotel (Shanghai Lupu Bridge)
4.8/5964 Reviews
Pudong New International Expo Center/World Expo Area
Li Shengwen, the front desk employee, has a very good service attitude, which makes it easier for me to travel. As soon as I arrived in Shanghai with my baby and a large suitcase, I called the hotel. A boy picked it up. He took the trouble to help me organize the route. , I clearly told me how to take the subway. I went singles smoothly. He also patiently helped me how to take the subway today when I joined Disney. I also got there smoothly. So, for his face, I ordered another seven days, and I will have to trouble. He, he is my little tour guide, such a caring employee, the boss should immediately promote him to a cadre, he deserves a better position, next time I come to Shanghai, he is here, I will still book! Thank you 🙏Thank you for going out and meeting noble people! Thanks!
BeiKe hotel
3.1/5257 Reviews
Pudong New International Expo Center/World Expo Area
The company came to participate in the exhibition, and it is close to the exhibition hall. The main reason is that it is close to the exhibition hall. I booked his house. The service is good and the location is easy to find. There are buses and subways when you go out. It is very convenient to play in the city. Go to Exhibitors can consider their home. The surrounding hotels are close to his home. The main reason is that the price is right. If you don’t have any requirements, you can stay for two days. If you don’t have high requirements for accommodation, you can choose his home. Next time you go to Shanghai, you will go to your home
Pebble Motel (Shanghai World Expo Center Changqing Road Subway Station)
4.4/5693 Reviews
Pudong New International Expo Center/World Expo Area
The first time I gave a serious review, Sadian is a small-scale hotel, but the sanitation is in place, and the front desk staff are also very enthusiastic. After checking out, something left the guest room. The front desk took the initiative to contact me and help me express it back. Thank you very much [玫瑰][玫瑰][玫瑰] The hotel is very close to Metro Line 7 and Line 13. The front desk introduced that it is more than 1 km away from the World Expo Mall and found a lot of gourmet shops. Not far from Houtan Park, it’s very pleasant to go for a walk with friends in the evening [yeah][yeah] 🚗 Transportation: 🧹Hygiene: 🍃Environment: 🔔Service:
Atour Hotel, Shanghai Expo Center
4.8/52999 Reviews
Pudong New International Expo Center/World Expo Area
The room is large, the pillows are soft and comfortable, the breakfast is delicious, the Hu Ge service is very good, the ticketing is particularly fast, and I will choose this one next time I stay. The parking lot is very large, the parking lot is very large, the pillows are very comfortable and comfortable, the nightingale is good, the room is neat, the Hu Geban is fast, and the hotel room is quiet and comfortable.
Yixin Hotel (Expo Yuanqiantan Branch)
3.9/581 Reviews
Pudong New International Expo Center/World Expo Area
離公交站很近,公交車最晚到十一點,適合看演唱會訂,房間不大但是乾淨清爽,跟攜程圖片上是一樣的,樓下有買水果,食物的地方,總體來講性價比還是比較高。
Bohua  Hotel
4.5/558 Reviews
Pudong New International Expo Center/World Expo Area
The hotel is less than ten minutes away from the subway entrance, and the location is quite convenient~ the room is just right for one person, but the bathroom is very small, it’s a bit unaccustomed to take a bath, there is no elevator, it is very inconvenient if there are a lot of luggage, it is recommended that you can put some in the room Mineral water, I go downstairs to the supermarket to buy water and drink, and the network is also unstable~

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