Renaissance Hotels in Shanghai

This is my second time here. First stay was with friends and this time I brought the whole family. We found yet another fantastic value-for-money staycation spot. The kids had a blast in the pool, mom enjoyed some relaxation in the sauna and steam room, and dad appreciated the spacious upgraded room. The breakfast was a hit with everyone. A big shoutout to Johnny at the front desk for his warm, welcoming service with a smile.

Nicely located hotel in zhongshan park connected to cloud nine mall. Hotel entrance can be access inside the mall, not far from zara. Lobby at level 25 is huge but why only 4 seater sofa available for guests. Hopefully the hotel can add more chairs at the lobby for guests to sit during check in and out. I was attended by Miss Almira during check in. Miss Almira is very welcoming and friendly and efficient and she can speak fluent english. At the executive lounge on 26th Floor, we were being served by Mr Rain. Once again, outstanding service given by Mr Rain. Rain was very welcoming, friendly and efficient. Two thumbs up to Almira and Rain. In terms of rooms, yes they were a bit dated, old and in need of some refurbishment. However, everything in the room is working good. Bathroom amenities were good too. At the executive lounge, we feel that the food selection during Afternoon Tea is poor (at 4pm, there is no refill anymore alto the afternoon tea is until 5pm). The evening happy hour session was very crowded and chaotic with guest fighting over the buffet food. My suggestion is that mayb the hotel can consider distributing the roast meat from table to table instead of having all guests fighting over it which does not loom good for executive lounge experience. Otherwise the food selection for the happy hour was good and very substantial. For buffet breakfast, once again the situation is very crowded from 8am to 9am. Hotel look under staff too during buffet breakfast. Nevertheless, this hotel buffet breakfast spread was good, extensive and many delicious local food to try. Hopefully the hotel management can find a way to solve the crowded and chaotic situation during evening happy hour at the Executive Lounge and Buffet Breakfast. Overall, i still think this is a great to excellent to stay in shanghai. Highly recommended.

We have 3 adults and 2 kids this hotel room is perfect for us. The location is excellent it’s very close to the metro station. It’s walkable distance to the bund (around 15-20 minutes walk).

Still an excellent choice for business travelers. Excellent hotel w/ excellent breakfast.Convenient traveling due to Metro Station w/ fast access to all major hubs in Shanghai - for Western guests there are are a couple of food options down at the Metro station entry - unfortunately not accessible anymore through the hotel elevator (very sad). Opposite of the hotel is a WAGAS, and Tim Horten's and a family mart around the corner +!a good supermarket too. So all in all a good hotel choice - for those coming by car - free basement parking included too. Rest can be checked online.

Taking advantage of the last wave of Shanghai Tours, I grabbed the accommodation voucher and stayed at Renaissance on the first day of the new year. The price-performance ratio is very high! ! 🚗 Parking is very convenient for self-driving. You can report the license plate on the day of check-out. It is 3 kilometers away from Korea Street and 6 kilometers away from Qibao Ancient Town. You can walk to Impression City for meals (for reference of the baby walking route) Service: Five-star standard From the lobby to the front desk, the service staff is warm and polite and responsive. Considering that the baby may take a nap, the request for late check-out is met👍 and an afternoon snack is also given. Thank you😊 Facilities: The bathroom is separated into dry and wet areas, the design is reasonable, and it is equipped with a bathtub. The water pressure is very high and the water volume is definitely the first-tier. I am quite satisfied with the bath! ! The only drawback: The hair dryer is too old and too heavy. The noise is very loud. It is recommended to upgrade and update~