Jianguo Boutique Hotel (Shanghai Hongqiao Hub National Exhibition Center Hotel) Reviews
Jianguo Boutique Hotel (Shanghai Hongqiao Hub National Exhibition Center Hotel)
NO. 373 Runhong Road, Shanghai, ChinaView Hotel Details
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Jianguo Boutique Hotel (Shanghai Hongqiao Hub National Exhibition Center Hotel) Guest Reviews
4.7/5
Outstanding
1076 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1076)
Positive reviews(1049)
Reviews with photos/video(138)
Classy environment(146)
Easy to get around(87)
Delicious breakfast(72)
Quiet & comfortable(59)
Friendly front desk staff(45)
Close to train station(43)
Perfect for business trips(29)
Well decorated(27)
Negative reviews(27)
Tbag
Guestroom (Double bed)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 10, 2024
This hotel is exceeded my expectations. Overall quality and the rooms were better than some of 4 star hotels I’ve stayed in the past.
Response from Property: Dear Guest, Hello! We sincerely thank you for your favorable comment. We are very glad that our hotel has exceeded your expectations and the room has also met your satisfaction. We will continue to strive to ensure that every guest has an unforgettable accommodation experience. Looking forward to seeing you again. Steven, General Manager of Jianguo Pucui - Shanghai Hongqiao Transport Hub National Convention and Exhibition Center Store
Osama Hamza
Guestroom (Double bed)
Stayed in May 2024
Solo travelers
3 review
Very Good
Posted on May 4, 2024
Very nice rooms, 20 mins walk from Hongqiao train station. A good place to stay if you are taking the train next morning or similar. Otherwise there is nothing in the area of interest. Shops and restaurants close to Hongqiao station
Response from Property: "Gathering is always brief, but parting is long. May the hearts of Platinum Cuisine and our guests be closely together." Dear guest, thank you for staying at the Platinum Cuisine Hotel Jianguo! Platinum Cui adheres to the design concept of new Chinese style, pursues the operation concept of Eastern elegance and quality life, and takes you back to garden life with the design of "one house, one scenery", just to provide you with the most comfortable living experience. The hotel is a 12 minute walk from Hongqiao Railway, and can be reached by Line 2 and Line 10. Cuixiang Home sincerely looks forward to your next visit! Steven, General Manager of Jianguo Platinum Cui - Shanghai Hongqiao Hub National Convention and Exhibition Center Store
Anonymous User
Business Room (Double bed)
Stayed in Jan 2024
Business travelers
30 review
Outstanding
Posted on Feb 7, 2024
Clean, spacious, very modern rooms. The hotel is new and near from Hongqiao Railway Station and Airport making it convenient for travellers to reach. Good place to stay when transiting through shanghai.
Shangye
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
7 review
Very Good
Posted on Mar 11, 2024
Not far from Hongqiao airport, friendly staffs, breakfast is so so
Response from Property: Hello officer! Thank you for staying at Jianguo Platinum Hotel, in the help to give us a review, the hotel is located in Hongqiao business district, adjacent to Hongqiao hub, convenient transportation, breakfast has pastries, fruits, frying, pastries, .........., nutritional matching, the catering department will continue to improve the breakfast variety, enhance the quality of breakfast, I hope you will meet your expectations next time. Jianguo Platinum - Shanghai Hongqiao Hub National Convention and Exhibition Center Store - General Manager Steven
Malachite
Guestroom (Double bed)
Stayed in Sep 2023
Couples
23 review
Outstanding
Posted on Sep 29, 2023
Spent the night before the holidays there to avoid the morning rush to Hongqiao railway station. We arrived late, and made the booking last minutes and was still accommodated.  the room was spacious and clean.
Response from Property: Hello guest! Thank you for staying at Jianguo Bocui Hotel. Your satisfaction is our pursuit, and your affirmation is our motivation on the way forward. We look forward to your visit again! Jianguo Bocui-Shanghai Hongqiao Hub National Convention and Exhibition Center Store-General Manager Steven
Juan David
Guestroom (Double bed)
Stayed in Aug 2023
Solo travelers
2 review
Outstanding
Posted on Aug 22, 2023
Excellent executive hotel. Kind personal and amazing service. Hotel room with class
Guest User
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
8 review
Outstanding
Posted on Dec 30, 2023
wonderful experience
TeeLianAik
Guestroom (Double bed)
Stayed in Jan 2024
Friends
3 review
Very Good
Posted on Jan 9, 2024
Good environment
Guest User
Business Room (2 beds)
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 13, 2024
It is close to Hongqiao High-speed Railway Station. It is recommended that you walk or share a bike after you come out. Anyway, my experience of taking a taxi is hard to describe. The room is very nice and quiet, with complete infrastructure and dry and wet separation. The hotel staff also has a high sense of safety. My companion checked in first and I checked in later, and they would check both ways!
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Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Business travelers
7 review
Posted on Jun 10, 2024
I go to Shanghai once a month and every time there are new problems. I can't help but complain.
1. The first time I went there, I felt numb when I took a shower in winter. I felt an electric current when I touched the faucet. I was so scared that I didn't dare to take a shower. I called the front desk and they said it was static electricity on my clothes. Well, I just laughed.
2. The second time I went there, the light at the door of the room was always on. It was still on when all the lights were turned off in the middle of the night. I called the front desk to come and see. The front desk said that our family is like this. I was really convinced. I said, after all the lights in your house are turned off at night, is only the light at the door always on? How can people sleep? Making excuses, inadequate training, no consideration for guests, no sense of responsibility, and finally agreed to change rooms.
3. This time I went there, I lay on the sofa and a cockroach actually crawled out of my head. I was so disgusted. Then the cleaning lady came and helped me catch a moth. With this sanitary condition, I really can't praise it. I changed the room again this time.
Well, this hotel is a hotel I can't afford to stay in. I won't come next time
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Response from Property: Hello, guest! Thank you for staying at Jianguo Platinum Hotel. We are very sorry that you have brought so much unhappiness and trouble to your multiple stays. We feel deeply guilty and self-blame for every problem you mentioned. Regarding the situation that the faucet was electrified during the first shower, we will conduct a comprehensive inspection and maintenance of the relevant facilities to ensure that similar situations do not occur again. For the unprofessional service at the front desk, we will strengthen training to improve the professionalism and service awareness of our employees. Regarding the problem of the light at the door of the room for the second time, we did handle it improperly and failed to meet your reasonable needs in time. This is our negligence and we will definitely improve it. For this situation, we will immediately strengthen hygiene management and cleaning to ensure that the room is clean and tidy. We are very grateful for your feedback, which gives us the opportunity to discover and correct our own shortcomings. We sincerely hope that you can give us another chance. We will work hard to improve the quality of service and various conditions so that you can have a brand new and satisfactory experience. Once again, I express my sincerest apologies to you. I wish you a happy life! Steven, General Manager of Jianguo Platinum-Shanghai Hongqiao Hub National Convention and Exhibition Center Store
Guest User
Business 2-bed Room
Stayed in May 2024
Solo travelers
74 review
Amazing
Posted on Jun 2, 2024
Overall it's OK, about 10 minutes drive from Hongqiao Airport, the room is big, the service is a bit uneven, the supervisor is relatively better. The room facilities and hotel design are a bit old, Xiaodu suddenly woke up in the middle of the night without any warning, and the air conditioner was humming all night.
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Chuanzi
Business Queen Room
Stayed in May 2024
Business travelers
34 review
Outstanding
Posted on Jun 1, 2024
The hotel lobby and the restaurant on the first floor are quite spacious, the rooms are clean, and the bedding is very comfortable.
Originally I booked a comfortable king-size bed room, and the front desk upgraded it to a deluxe room with a bathtub for free. Although I didn't use it. The front desk lady was also very enthusiastic.
The hotel room is a smart control hotel, and the toilet is also a flush toilet with a control panel. I think these two points are still very practical for people who travel frequently.
The hotel is also conveniently located, only more than 10 minutes' drive from Shanghai Hongqiao Station.
Original TextTranslated by Google
Response from Property: Hello, guest! Thank you very much for giving us such a detailed and enthusiastic praise! We are sincerely happy to see that you are so satisfied with the hotel lobby, restaurant, room, facilities and services. Your affirmation of the enthusiastic attitude of the front desk lady also warms our hearts. Smart control and convenient toilets can indeed bring a better experience to guests, and we will continue to maintain and improve them. We are even more pleased that the convenience of the hotel's location can bring you convenience. We look forward to choosing us again on your next business trip or travel. We welcome you at any time. Thank you again for your high evaluation! Steven, General Manager of Jianguo Platinum-Shanghai Hongqiao Hub National Convention and Exhibition Center Store
Anonymous User
Business Queen Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 31, 2024
Very good, the room is clean and quiet at night. The TV and curtains can be turned on and off by voice command, which is very advanced. The free water provided in the elevator is very good.
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Anonymous User
Business Queen Room
Stayed in May 2024
Business travelers
7 review
Outstanding
Posted on May 17, 2024
The room is very good, large, clean and sanitary. The service is the best I have ever seen. Smart guest room, call the robot, Xiaodu Xiaodu, I need to close the curtains, it will help you close the curtains. Air conditioning, light switches can be turned on and off with your mouth. The toilet is also a smart toilet, and there is a remote control to control it. The TV in the room can be projected. The laundry room on the third floor has a washing machine, dryer and ironing machine, and there is no need to put laundry detergent, which has a sense of luxury. The breakfast is very rich and delicious. There are many categories of Chinese and Western food. The ladies at the front desk are very gentle. The service attitude is very good. Especially Miss Ji, very enthusiastic, polite and patient communication. In short, the first time I came to this place, I felt very good! The price-performance ratio is also very high! The location is also very good, about 2 kilometers away from the Convention and Exhibition Center. It is more than 1 kilometer away from Hongqiao High-speed Railway Station, and it takes about 20 minutes to walk there, which is very convenient. Must-have for business trips! ! !
Facilities: 5 stars
Hygiene: 5 stars
Environment: 5 stars
Service: 5 stars
Original TextTranslated by Google
6/8
Guest User
Business Queen Room
Stayed in May 2024
Business travelers
8 review
Posted on May 17, 2024
Construction started on the 3rd floor at around 8am. I couldn't sleep, so I called the front desk and they said they didn't know what was going on. I was really impressed.
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