Anonymous User
April 17, 2025
It makes me very angry. We checked in at night and a curly-haired man at the front desk helped us. I was checking in and another guest came to him for something. He left me alone and went to deal with other residents' matters. Keep letting others cut in line, what is this operation? Can we ask another person to assist us, or ask other guests to wait? It's really unprofessional.
Then, while he was helping other residents, he threw my ID and a copy of it on the table. My personal information is visible to other guests. I told him that I felt it was inappropriate to expose my personal information in a public area. The funniest thing about the room was that they didn't tell me the room number and didn't give me any toiletries. What is this service? It really makes me angry.
The room is small but fairly clean. The bathroom smells like sewage. The windows are not well soundproofed and you can hear the sound of cars and airplanes. There is no refrigerator in the room. The breakfast is so-so, with Chinese and western food, but the variety is relatively limited.
This hotel just has a good location, close to the subway station and Hongqiao Airport. You can choose better ones. Will not stay here again next time.
Original TextTranslation provided by Google