X-SPACE Starry Sky B&B

I had high hopes when I booked the hotel, but I was disappointed. The facilities looked good, but upon closer inspection, there were many loopholes and lack of maintenance. The door lock was extremely difficult to open. The management staff was irresponsible and impatient to teach the guests. The toilet was blocked, the shower room floor drain was blocked, the washbasin faucet was loose, and the air inlet baffle of the air conditioner fell off. What was even more annoying was that the pipe staff had an extremely bad attitude and poor quality. They said that toilet paper could not be thrown into the toilet, and they even dared to threaten, slander and abuse the guests, and falsely accused the guests of deliberately destroying the facilities. This was the first time I encountered such a situation. I hope Ctrip will seriously investigate and deal with it. If the behavior is true, they should be fired! It was a very bad experience. Ctrip should rectify your service quality system.

After seeing the pictures and description, I was very happy to move in. However, the accommodation experience was very bad. The quilt and sheets had not been changed for a long time. I almost did not sleep all night, my whole body was itchy, and there were several mosquito bites on my face and body. I would rather pay the penalty and decided to change the next morning. The merchant asked me to give a five-star review and then refund the penalty. I flatly refused and thought it was a lie and dishonesty. What's more infuriating is that I forgot to leave important items in the room. When I called, the attitude was very bad. When I found that a guest had lost something, she didn't remind me. Not only did she say that it had been thrown away, but she also asked how she knew it was the customer's lost things. Shouldn't she remind and ask if she found that a guest had left something behind? I have always been more tolerant of people. I think it is not easy to do business now, but I can't stand such service! Give a bad review 🌚

This B&B is amazing! The room is spacious and bright, the facilities are complete and new, and the hygiene is excellent. The B&B experience is excellent and I will choose it again. The owner is warm and thoughtful, and the communication is very pleasant. The location is excellent, the surrounding life is convenient, and the neighbors are also very friendly. I really like it here

The room is clean and tidy. The auntie cleans it very carefully. The building environment is very good. The surrounding facilities are complete and convenient for travel. Self-service check-in is convenient and worry-free. The facilities are complete and perfect. The double bed is very cost-effective. I will come here again next time I go on a business trip. I highly recommend it.