Homeinn Selected Hotel (Shanghai Railway Station North Plaza North Tibet Road)

This hotel is really the worst experience I have had in Shanghai. First of all, the room I booked when I checked in did not match the room type I was given. The room was dirty and small. When I communicated with the hotel, they said they had no rooms at first, and the rooms were tight during the holidays. Later, they said there were rooms that had not been cleaned, and the cleaners had gone off work. Then a staff member came and found that the room was indeed not clean, so he changed the room to the room type I booked. I booked it several days in advance, and this kind of thing could still happen. Secondly, when I was having breakfast, I met a staff member who spoke very rudely. He spoke rudely to everyone he met in the morning. After the complaint, the hotel manager said that many people had complained about this employee that morning, and said that training would be strengthened in the future. In short, the experience was not good

The room is very clean, the front desk is very helpful, and the location is good. I stayed for three days and the aunt changed the sheets and quilts every day. I didn't feel affected too much by the typhoon. I recommend staying here!

Facilities: Very new Hygiene: Very clean There is also luggage storage and free coffee, which is very good

The environment is good, the breakfast is rich, and the transportation is very convenient!

The room is small and clean. It's very convenient to go out. It's not far from the subway. Overall, I'm satisfied. By the way, the breakfast is very rich👍

Actually, it was pretty good, but it was a little speechless. When we booked breakfast, there was no breakfast on the first day but there was on the second day. It was clearly written that there were two breakfasts. I asked on the first day and asked if there was breakfast on the second day. Shouldn't I go directly to eat or get a ticket? The front desk lady clearly told me that I could go to eat on the first day. When I went on the second day, I was told that there was one adult and one child. Where did the two of us, my friend and I, come from? Shouldn't you remind us when we checked in? This was the first time. Why didn't you remind us when I asked about it the second time? Isn't this your negligence? My friend and I were so embarrassed down there. We didn't understand why we had to bear the responsibility. We were just told to forget about eating today and not to come to eat the next day. I admire the way you handled it.