Crowne Plaza Shanghai Noah Square Reviews

I stayed in the Crowne Plaza Shanghai Noah Square last year. This is still a decent business hotel.

Not the best attitude by the people at the front desk

Good service, helpful front desk as well as house keeping ! Clean room. Breakfast items were limited, hope this can improve.

It's clean and tidy

Very comfortable rooms and reception staff manager is very nice The wall is white

good good good good good good good good good good good good good good good good

Clean comfortable room, nice spread breakfast buffet

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We came here for staycation. Kids Corner was the best part of our trip, to be fair with this rating... Now to the minus points: - breakfast was not good. Variety yes, but not tasty at all. - you are not allow to swim without swim cap, there is no notice on the page. We were very disappointed. 😞 - pool for kids was not in use, there a lot of hanging clothes over there. - hotel signage was weird to show that there is a direct connection between 'the plaza' at B1 and the hotel. But the truth is there is no direct connection between hotel and the plaza, you need to walk to the pyramid. Staffs (more than one) have no clue what is on the direction board on the entrance. - don't ask for baby crib. You will get the crib but no mattress. There was just the crib, blanket and a pillow. However, we can see the friendliness of staff, although they could not communicate in English. Receptions (Hotel and N Club) were very friendly and helpful. Room was big, and as mentioned playground for children were are good experience at this trip. A bit disappointed of crowne plaza with this standard...

Staff is very nice. Children friendly. Indoor playground is good for children

Clean hotel and acceptable budget

The front desk service attitude is very good! In particular, the manager Xu Jian took the initiative to help me upgrade the suite. Although the hotel is more than 10 years old, the sanitary facilities are very good, not inferior to those Internet celebrity hotels. I have been to Shanghai more recently, and I will book it next time

All Crowne Plaza hotels in Shanghai have the same problem. All front desk managers are not enthusiastic, have cold faces, speak casually, and don't even look at you. This is a Shanghai characteristic. They look down on visitors from afar.

Second stay, very suitable for parents and children, 1.35 double bed is quite comfortable for children! There is a swimming pool and a children's playground, and there is a conveyor belt sushi that children love to eat in Kintetsu City Plaza next to it! The only drawback is that there are very few types of breakfast, which is a bit different from the hotel's standard. I hope the variety of meals can be improved!