Conrad Shanghai

Really nice hotel, location could not be better, view was amazing from the executive bund view suite. Service was flawless, the only issue i had was the currency exchange machine, which did not work that well.

Rick Freya evelyn are good staff 💪 Nice hotel in the city of shanghai Will book again, when we return to shanghai.

Overall, my stay was excellent and exceeded expectations. The only drawback was the initial arrival experience — there was no clear signage for check-in, and staff at the concierge were chatting amongst themselves. We had to approach them before being told check-in was on Level 2. Thankfully, the front desk team more than made up for it. Special thanks to Locke and Skai (hope I got the names right!) — they were warm, professional, and even upgraded us to a suite. I also asked for the Conrad bear (I collect them!) and they kindly sent it to my room, which I truly appreciated. Room service was prompt and efficient. However, the concierge service could be better organized. We only had two parcels and used luggage storage, but the experience felt less polished compared to other Shanghai hotels, which usually impress with their efficiency. Still, I had a great stay and would definitely choose this hotel again when I return to Shanghai.